If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role Captiva - Consultant Business Systems

Role Purpose:

Seeking a highly skilled professional with in-depth knowledge of the OpenText Captiva platform, responsible for providing expert guidance on document capture, data extraction, workflow design, and system optimization, assisting clients in implementing and maximizing the potential of the software to meet their specific business needs; acting as a key consultant to troubleshoot complex issues, train users, and ensure accurate data capture processes within HSBC.

Main Activities

This role requires the candidate to be able to Analyze client workflows and document types to identify areas for improvement and potential automation through Captiva. The individual filling this role must also be able to collaborate with clients to gather requirements, define project scope, and design optimal capture solutions. Additionally, they should be able to present technical solutions to stakeholders, explaining complex concepts in clear, understandable terms.