Job description / Role Job Type
Full Time Job Location
Egypt Nationality
Any Nationality Salary
Not Specified Gender
Not Specified Arabic Fluency
Not Specified Job Function
Transport, Logistics & Warehousing Company Industry
Travel, Hotel & Tourism Company description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job description Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper materials are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Set tables according to type of event and service standards. Address guests' service needs in a professional, positive, and timely manner. Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. Perform duties according to the practices and operational standards identified by the Food and Beverage Manager. Ensure that the services to be offered in all of the restaurants are performed, implemented, and monitored in line with the budget discipline and standards. Coordinate the restaurants and their personnel. Ensure the necessary organisation to achieve the highest service quality in the restaurants. Identify and ensure repair of technical breakdowns. Carry out and monitor preparations of the restaurants on a daily basis. Ensure that preparations are made before service for special occasions and monitor the preparations. Maintain the department's equipment. Control employees' compliance to the work schedule, dress code, and hygiene rules. Request the daily material to be used from the storage house. Organise the process to greet customers, seat them at their table, and see them out. Responsible for the training of employees in the department and for setting an example to them. Forward the Food and Beverage Manager's orders to the restaurant personnel. Ensure communication with other departments, sections, and senior managers. Predict that all activities and purchased equipment and belongings may impact the environment; participate in activities organized to protect biological diversity and share individual responsibilities to increase environmental knowledge and carry out necessary trainings. Provide minimum consumption of currently used items and equipment (paper, printed materials, etc.). Implement necessary warnings and departmental trainings to save energy inside the facility. Carry on implementing decisions taken for saving energy. Predict effects of environment and energy efficiency on purchased equipment. Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution, and minimize harmful effects on the environment. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description. Qualifications Education: At least a high school or vocational diploma. Experience: At least 5 years of experience in the industry. Foreign language: Intermediate level of English and/or Arabic to communicate and keep track of technical information in the related field. Courses and training: Vocational trainings and seminars. Computer literacy: Not required. Skills: Knowledge of products and services in the related field. Expected to integrate and coordinate the unit's operations. Additional information

Your team and working environment:
In 1-2 sentences, introduce the team, property, or office environment in a way that reflects the culture.
Note: Customization may be included for any specific local or legislative requirements, such as work permits.

Our commitment to diversity & inclusion:
We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

Apply Now