REQUIREMENTS Candidate must possess at least High School Diploma, Vocational Diploma/Short Court Coursed Certificate, Bachelors Degree, any field Candidate must have at least 1 year of experience working in a client service/ Business Analyst environment Excellent verbal and written communications skills Excellent Service Orientation skills, analytical skills, negotiation skills and expert problem solving skills Experience in managing coordination with internal stakeholders (Client side) and customer (Consumer side) transaction Excellent analytical skills and time management skills PREFERRED QUALIFICATIONS Project management and involvement in a continuous improvement initiative is preferred Understanding Time & Labor exposure is a plus Working knowledge of MS Office, web-based databases and resources and other applications is a must Experience in managing Projects from start to completion Ability to utilize Planning and Organizing skills to drive timely and quality results on projects Proven ability to maintain focus and work effectively with multiple requirements More than 1 year of experience working in a client service/ Business Analyst environment Must be able to recognize basic procedural issues as they arise, and escalate to the appropriate level Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations Proficient in the latest web technologies and working knowledge of various operating systems
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.