You Lead the Way. We’ve Got Your Back.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Find your place on #TeamAmex.
About Business Unit:
The Finance Business Unit at PAYBACK Italy plays a key role in supporting the financial performance and sustainability of the leading loyalty program in the market.
The team works at the intersection of finance, data, and customer-centric business models, focusing on budgeting, forecasting, performance monitoring, and value creation related to loyalty initiatives.
By partnering closely with Marketing, Operations, and other business functions, the Finance team ensures effective financial planning, cost control, and data-driven decision-making across loyalty activities, including customer engagement, rewards economics, and program profitability
Key activities will include:
Supporting budgeting and forecasting processes in a dynamic, loyalty-focused environment
Gaining hands-on experience in financial and performance analysis, including loyalty KPIs
Developing skills in data analysis, reporting, and dashboarding to support business decisions
Understanding the financial mechanics of loyalty programs, such as rewards costs, customer value, and engagement drivers
Strengthening collaboration and communication skills by working with cross-functional teams
The intern will:
Support the Finance team in budgeting and forecasting activities
Collaborate with the Controllership team during monthly close activities, supporting financial closing processes and data reconciliation.
Assist with monthly reporting, including variance analysis and tracking of key loyalty KPIs
Analyze financial and operational data to identify trends related to customer behavior, engagement, and rewards usage
Prepare presentations and dashboards for internal stakeholders, supporting data-driven decision-making
Collaborate cross-functionally with Accounting, Marketing, and Operations teams
Participate in ad-hoc projects aimed at improving financial processes and operational efficiency
Desirable Qualifications/Skills & Experience/Language Requirements:
Currently enrolled in a Bachelor’s or Master’s degree in Finance, Business Analytics, Accounting, Economics, Statistics, Mathematics, Computer Science, Information Systems, Engineering, or a related field
Strong analytical and problem-solving skills with a business-oriented mindset
Strong interest in loyalty programs, customer engagement dynamics, and value creation models
Detail-oriented, proactive, and eager to learn.
Advanced knowledge of Microsoft Excel (e.g. macros, pivots, lookups, VBA)
Basic knowledge of financial statements and corporate finance concepts
Basic knowledge of programming or data languages such as Python or SQL
Basic knowledge with data visualization or analysis tools such as Power BI or Airtable
Fluent written and verbal communication in English (Level C1 or higher)
More Information:
Location: Rome
Starting Date: Monday 16 March 2026
Duration: 6 months internship + with potential 6 months renewal
Hours: 35 hours per week
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesOffer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.