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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. 

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. 

Find your place on #TeamAmex.  

About Business Unit: 

Within the PAYBACK Marketing team - responsible for the marketing strategy and execution for the PAYBACK loyalty card members - we are looking for Digital Marketing Junior Analyst reporting to the Online & Retail Communication Executive.  

As part of this team, this person will be supporting the execution of the Communication Mission with the goal of improving awareness, consideration, appreciation and activation of the PAYBACK services and features.  

PAYBACK is a 100% owned American Express company and it is a multi-partner, global loyalty and engagement platform running its business in Italy since 2014. 

Key activities will include: 

Developing and delivery of content for a variety of communication channels (site, app, partners’ digital channels, point of sales, partners’ channels) with a special focus on newsletter channel; write, review, edit and proofread content 

Collaborate with different partners in the planning, creation, and launch of communications

Analyze, evaluate, and report on performance of communications activities across all touchpoints; make recommendations based on findings/opportunities discovered

Build strong, collaborative relationships with key cross-functional partners, including third-party Partner, CRM, Legal, Compliance, Operations Teams. 

Desirable Qualifications/Skills & Experience/Language Requirements: 

Good Knowledge of Digital Communication and Marketing levers

A passion for communications, telling stories, and engaging audiences, especially in a digital environment

Outstanding, meticulous verbal and written communication skills, both in Italian and English; ability to optimally communicate complex information to multiple audiences

Good project management skills being able to prioritize multiple activities with tight timelines

Partnership-building ability and stakeholder management skills

Team playing spirit, whilst able to take initiative and work independently

Proactive approach and ability to work autonomously and take initiative

Highly proficient in creative software, specifically Microsoft PowerPoint

Creative thinking, flexibility, and the ability to lead, drive, and measure change

Experience with Photoshop, Illustrator, HTML, Canva, Adobe Creative Suite and other video editing, image processing and optimization tools - is a plus

Previous experience in similar roles in Digital and Communication is a plus 

More Information: 

Location: Rome 

Starting Date: Monday 16 March 2026 

Duration: 6 months internship + with potential 6 months renewal 

Hours: 35 hours per week  

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries 

Bonus incentives 

Support for financial-well-being and retirement 

Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 

Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 

Generous paid parental leave policies (depending on your location) 

Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 

Free and confidential counseling support through our Healthy Minds program 

Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.