Call Centre Assistant - Wellingborough

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. If you’ve ever considered a career in optics, this Call Centre Assistant role could be perfect for you.    

As a Call Centre Assistant, you don’t need to have previous optics experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.      

Our team   

We have a wonderful team of dedicated people in our store ready and waiting for you to meet.    

What’s on offer?   

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:   

£7.75 - £12.41 per hour depending on age Bonus available in store Working hours -alternate weekends, Saturday 08:45-18:00 - Sunday 10:00-16:00 Specsavers Perks - a portal to a world of great everyday discounts and savingsWeCare - our employee support service to help you and your immediate family when you need it most Eyecare and hearcare discounts for you and your familyEnjoy an additional paid day off on your birthday to celebrate you!Enhanced family leave and company sick pay

Main responsibilties

Answering calls / Booking Appointments  Diary Management Communicating effectively with customers and clinicians

What we’re looking for?   

If this is still sounding like a bit of you, we do need you to have a few skills to get started as Call Centre Assistant. These include:   

Passion for delivering great customer serviceOrganisedActive listener Ability to work in a teamPrevious experience in optics 

Find out more 

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it.    

This includes:   

Experience in admin / call centre  Great communication skills 

Checked all the boxes? This job will close when it's filled, so don't delay, apply today!