Description Ready to turn your communication skills into a rewarding career? Join our fast-paced call center team where your talent for connecting with people meets endless opportunities for growth! We are looking for a dedicated Call Center Specialist to join our team in Wilmington, Delaware. This is a long-term contract position offering a unique opportunity to assist customers in resolving unclaimed property inquiries with professionalism and efficiency. Your role will focus on delivering exceptional service while navigating a high-volume call environment. Responsibilities: • Respond to customer inquiries related to unclaimed property, providing updates on claim statuses and clarifying required documentation. • Guide callers through the process of filing claims online and uploading necessary documents to support their claims. • Analyze and review documentation in proprietary databases to determine ownership evidence. • Escalate complex or unresolved issues to management as needed. • Maintain detailed and accurate call logs in the claims database, adhering to established procedures. • Identify and report patterns or recurring issues in customer inquiries to your supervisor. • Exhibit patience and professionalism when addressing caller concerns or issues. • Perform additional administrative tasks and support special projects as assigned. If you or anyone you know is immediately available for work and interested in learning more, don't wait and apply online today! Requirements • At least one year of experience in a high-volume inbound call center environment. • Strong problem-solving skills with excellent attention to detail. • Proficiency in navigating computer systems and databases efficiently. • Exceptional communication and customer service skills. • Ability to adapt quickly to changing priorities and workflows. • Calm and patient demeanor when working with customers. • Familiarity with unclaimed property processes is a plus but not required. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .