Our client, a dynamic leader in the customer service industry, is seeking a Call Center Representative to join their team. As a Call Center Representative, you will be part of the customer support department, providing essential assistance to clients and ensuring their needs are met. The ideal candidate will have excellent communication skills, a strong problem-solving ability, and a positive attitude, which will align successfully with the organization's mission to deliver outstanding service.

Job Title: Call Center Representative

Location: Memphis, TN

Pay Range: $14 per hour

Shift: Monday - Friday 7:00am - 4:30pm

What's the Job?

Handle incoming calls and provide exceptional customer service. Assist customers with inquiries, complaints, and support requests. Document interactions and maintain accurate records in the system. Collaborate with team members to resolve issues efficiently. Stay updated on product knowledge and company policies to assist customers effectively.

What's Needed?

Strong verbal communication skills. Ability to work in a fast-paced environment. Basic computer skills and familiarity with customer service software. Excellent listening skills and empathy towards customers. Willingness to learn and adapt to new challenges.

What's in it for me?

Opportunity for career growth and development. Supportive team environment focused on collaboration. Comprehensive training to enhance your skills. Chance to make a positive impact on customer experiences. Engaging workplace culture that values diversity and inclusion.

Upon completion of waiting period associates are eligible for:

Medical and Prescription Drug Plans Dental Plan Supplemental Life Insurance Short Term Disability Insurance 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.