San Marcos, CA, 92096, USA
14 days ago
Call Center Representative
Description Want to build your career in the financial services industry? A leading San Marcos-based financial company is seeking a Call Center Representative who thrives in fast-paced environments and excels in delivering exceptional client support. This role is ideal for someone with an interest in finance and a commitment to ensuring positive customer experiences. Key Responsibilities: + Answer customer inquiries regarding financial products, services, and account-related issues. + Process transactions, resolve complaints, and provide clear, detailed information about company policies. + Manage a high volume of calls while maintaining accuracy and efficiency in your work. + Utilize CRM platforms to input data and track client interactions, ensuring seamless follow-ups. Requirements + Experience: Prior call center or client service experience preferred. Exposure to financial products/services is a bonus. + Skills: Excellent customer care skills, adaptability, and proficiency in problem-solving under tight timelines. + Technology: Familiarity with CRM systems and Microsoft Office Suite. + Attributes: Professional, detail-oriented, and a team player. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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