Call Center Customer Solutions Sales Rep - $18 per Hour Plus Commission & Incentive
Charter Spectrum
Date posted: 07/21/2025 Requisition Number: 2025-58365 Business unit: Marketing Location: Auburndale, Florida Areas of interest: Call Center, Inside Sales, Sales Position Type: Full Time CRT110 Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.Do you thrive on turning challenges into opportunities? As a Client Solutions Representatives, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty.
What our Client Solutions Representatives Enjoy Most About the RoleActively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy.Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers.Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints.Mastering order processing within the billing system for retained accounts, new sales, and account lookups.Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers.Working ConditionsNormal office environment
Required QualificationsEducationHigh school diploma or equivalentExperience6 months of customer service or phone sales experience to enhance customer satisfaction and retentionTechnical SkillsKnowledge of cable communications products: TV, internet, and telephoneSkills & AbilitiesStrong English communication skillsFlexibility for variable hours, including weekends and holidaysAdaptability and problem-solving in dynamic environmentsPreferred Qualifications1+ years of call center experience
CRT110 2025-58365 2025
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
What our Client Solutions Representatives Enjoy Most About the RoleActively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy.Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers.Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints.Mastering order processing within the billing system for retained accounts, new sales, and account lookups.Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers.Working ConditionsNormal office environment
Required QualificationsEducationHigh school diploma or equivalentExperience6 months of customer service or phone sales experience to enhance customer satisfaction and retentionTechnical SkillsKnowledge of cable communications products: TV, internet, and telephoneSkills & AbilitiesStrong English communication skillsFlexibility for variable hours, including weekends and holidaysAdaptability and problem-solving in dynamic environmentsPreferred Qualifications1+ years of call center experience
CRT110 2025-58365 2025
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
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