Description Are you a strong communicator with a mechanical mindset? Do you enjoy helping others troubleshoot technical problems and providing exceptional customer support? We're offering an exciting opportunity to work with a leading client in the Las Vegas area as a Call Center Agent - Mechanical Engineering. This permanent role is perfect for candidates who are mechanically or technically inclined and want to build a career in a growing industry supporting small engines and machines. Key Responsibilities: + Deliver outstanding phone-based customer support in both English and Spanish. + Assist customers by troubleshooting and resolving technical issues related to small engines and mechanical equipment. + Guide users through step-by-step diagnostic and repair processes with patience and professionalism. + Retain product knowledge and technical concepts to provide accurate, effective solutions. + Document common customer issues and collaborate with internal teams to improve service processes. + Handle inquiries, complaints, and service concerns with empathy and efficiency. Why You’ll Love It: + Pathway to a long-term career with growth potential. + Hands-on training in mechanics and engine diagnostics. + Supportive, team-oriented environment that values growth and initiative. + Opportunity to make a real impact by helping customers solve meaningful problems. + Competitive pay and a chance to grow in a stable, in-demand industry. Requirements What We’re Looking For: + Mechanical or Technical Aptitude: Experience with or interest in small engines, machines, or mechanical troubleshooting. You don’t need to be an expert—just eager to learn. + Bilingual Proficiency: Fluency in both English and Spanish (written and verbal) is required. + Customer-Focused: 1+ years of customer service experience, with proven ability to resolve issues and create a positive customer experience. + Problem Solver: Strong critical thinking skills, ability to explain technical solutions in an accessible way. + Professional Communicator: Excellent interpersonal, verbal, and written communication skills. + Tech-Friendly: Comfortable using computer systems, entering data, and learning new support tools. + Team Player: Collaborative and adaptable, with a willingness to support team goals. Ready to jumpstart your career in technical customer support? Apply today and put your mechanical curiosity and service skills to work! TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .