Job Description

Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to Global Technical Center – Cadillac Tower, in Warren, MI three times per week, at minimum or other frequency dictated by the business.

Relocation: This job is NOT eligible for relocation. Any relocation expenses would be the responsibility of the selected candidate.

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)

The Role:

The selected candidate will work as an integral member within the Cadillac Sales Operations / Retail Planning team by functioning as the project lead for Cadillac’s Ultimate Playbook software tool and by supporting analytics for Cadillac. Ultimate Playbook revolutionizes District Sales Manager dealer consultations by equipping and empowering them with a world-class solution that drives growth and profitability to improve performance for Cadillac and our dealer network.

Provide support for retail-related items including new and used car incentives, production, sales and distribution. Develop analytical solutions to improve business results. Assist with the alignment of Cadillac business and data functions to maximize effectiveness, drive efficiency and provide innovative tools and solutions to large data sets.

Key features of Ultimate Playbook include:

Multiple customizable reportsCadillac dealer KPIsPresentation builderEmail builderField personnel performance (CAP) metric tracking and management

What You’ll Do:

Function as Cadillac’s SME for Ultimate PlaybookCoordinate between Cadillac HQ, the Cadillac field team, GM IT, vendor partners, and other GM brandsProvide training and onboarding for new Cadillac team membersLead regular office hours and assist with user troubleshootingData validationUser analytics trackingContent managementPresentation templatesFeatured contentCustom reportsPerformance playsUltimate Playbook library imagesLead future growth and expansion opportunitiesLeverage Ultimate Playbook to answer questions and provide insights for Cadillac leadership and the field teamSupport key analytics for Cadillac

Additional Job Description

Your Skills and Abilities (Required Qualifications):

Bachelor’s degree requiredPreferably in a business, analytical, or computer science related field4+ years of experience related to project management (IT/software preferred), User Management and Data AnalysisExperience working with data to solve problems, answer questions, and create visualizationsMS Office experience, including Excel, PowerPoint, Word, etc. requiredAbility to work well in a team environment, collaborate cross functionally and lead othersHigh level of project management and organizational skillsHigh level of presentation skills both in the development and delivery of presentationsAble to present confidently and comfortably to senior leadership

What Will Give You a Competitive Edge (Preferred Qualifications):

Experience with automotive industry data and processes preferredMaster’s degree preferredMachine Learning preferredTableau, Power BI, and SQL experience preferredOther programming language experience preferredFamiliarity with sources like S&P (Polk) and JD Power PIN

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