Black Box is a trusted Integrated Technology Solutions provider delivering best-in-class services to our customers around the globe. Since our founding, Black Box has been driven by its passion for social responsibility to positively impact the communities where we live and work. Through dedication to performance, a high level of competence and inspiration to have shared ownership, our Teams understand the value they add and execute with responsibility, accountability and pride. The sustainment of our success is reinforced through a “By All Means” mindset to ensure customer success.

If you’re looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do and be their best.  Globally recognized as one of the largest Technology Solutions Integrators, you will have the unique benefit of being a part of an organization that is experiencing tremendous growth and success.  

Whether you’re a recent grad or a seasoned industry professional, you can experience meaningful career growth at Black Box. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting, unique and high-profile projects across the globe. We offer a wide range of job opportunities, competitive compensation, benefits, and more.

 

What You Will Do:

Safety is our Priority. Follow Safe Work Practices that conform with the Company’s Safety Program and client worksite policies ensuring that every person on the team Stays Accident Free Every-day. Installation / decommissioning of critical cabling and network infrastructure in a Data Center environment. Exhibit high level of Safety and Quality on all work. Follow all Safety, Quality and Production standards, codes, and industry best practices. Reading, comprehending, and adhering to project design drawings and plans, specifications, manufacturer recommendations, and installation standards. Broad understanding of Structured Cabling System installation and commissioning. Document and track all work performed daily. Proactively maintain work area organization and good housekeeping.  Organize materials, tools, and equipment, collect debris, and ensure hazardous conditions are promptly and appropriately addressed. Teach and mentor lesser experienced Infrastructure Technicians. Maintain compliance with respective customers’ Safety, Quality, security and site access policies and requirements.

Needs for Success:

Ability to listen carefully and follow instructions. Demonstrated ability to be a proactive contributor to a Team.  Demonstrated aptitude for learning from and teaching other Team members. Ability to train, teach and enhance the skillset of other Infrastructure Technicians in workplace Safety, Quality and Productivity.  Able to distinguish color. Knowledge in the safe and appropriate use of basic hand tools both for the Telecom and Construction Industry alike. Ability to perform testing and troubleshooting procedures on fiber optic cabling. Exhibit the ability to work in a fast-changing environment while maintaining a positive attitude. Be a Solid and Reliable Team Player.  Report to assigned place of work on time, ready and fit. Ability to execute assigned project work with a High degree of attention to detail. Willingness to work days, nights and weekends as required. Be self-motivated, have integrity, and possess an excellent work ethic. Have a reliable source of daily transportation. Proficient in the use of a computer and / or handheld tablet. Read, write, and understand English.

What You Bring to the Table:

Apprentice Level: High School Diploma, GED or equivalent required. Zero to 5 years of experience. OSHA 10 preferred – must obtain within 90 days of hire. First Aid / CPR certificate within 90 days of hire. Journeyman Installer Level High School Diploma, GED or equivalent required. 5 years of experience. OSHA 30 preferred – must obtain within 90 days of hire. First Aid / CPR certificate within 90 days of hire. Fiber Optic Association Certifications preferred. BICSI Technical Certifications preferred. Technician Level and Higher High School Diploma, GED or equivalent required. 1 to 6+ years’ experience. OSHA 30 preferred – must obtain within 90 days of hire. First Aid / CPR certificate within 90 days of hire. Fiber Optic Association Certifications preferred. BICSI Technical Certifications preferred.

Supervisory Responsibility:

Foreperson and General Foreperson shall supervise crews to the IBEW Local and Black Box requirements.

 

Work Environment and Physical Demands:

The standard work environment for this position is indoors, however work outside is at times required. The noise level in the work environment is usually moderate.  While performing the duties of this job, the individual is regularly required to sit, use hands, stoop, kneel, reach with hands and arms, and talk or hear. The individual is frequently required to stand and walk. The individual must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds. The individual may also be required to work from heights and in tight, confined spaces. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. When possible, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Infrastructure Technician III Required Tool List as required per IBEW Local Collective Bargaining Agreement.

Career Path Development:

Infrastructure Technician Skills Matrix 

     

 

Technician

Journeyman Installer

Apprentice

Black Box University Internal Technical Study & Exam Program 

Passing ≥70%

Passing ≥70%

Passing ≥70%

Fiber Optic Association (FOA) CFOS/T – Comprehensive Fiber Optic Testing Techniques

Passing ≥70%

Passing ≥70%

Passing ≥70%

Fiber Optic Association (FOA) CFOS/FC – Advanced Fiber Optic Testing 

Passing ≥70%

Certification

Passing ≥70%

BICSI Technician (TECH)

Certification

Certification

Certification

Complete Applicable Manufacturer ICPs

Certification

Certification

Certification

Skills & Abilities

 

Competence

 

    Ability to read, understand and interpret design documents

Authoritative  

Capable

Basic

Telecommunications grounding and bonding 

Authoritative

Accomplished

Capable

Firestop Systems

Accomplished

Accomplished

Basic

Distribution and Cable Support Methods

Accomplished

Accomplished

Capable

Sort, separate and dress cable bundles

Authoritative

Accomplished

Capable

Category cable terminations – Connectors, Patch Panels, Blocks and Labeling

Authoritative

Accomplished

Capable

Fiber optic cable terminations and splicing

Authoritative

Basic

Beginner

Category cable testing and troubleshooting 

Authoritative

Capable

Basic

Fiber optic cable testing and troubleshooting 

Authoritative

Basic

Beginner

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Levels of Competence:

Basic - Level of competence where the person is expected is to have some knowledge of the specified activity and its terminology and concepts.

Capable - Level of competence where the person will have the knowledge and experience to carry out standard relevant tasks confidently and consistently without supervision.

Accomplished - Level of competence where the person will have the knowledge and experience to carry out complex and technical tasks confidently and consistently. The person will be aware of alternative approaches and can provide guidance, instruction, and advice on the activity to others.

 

Note: This job description outlines the general nature of the responsibilities and duties executed by this position.  Other responsibilities and duties may be assigned as reasonably needed or required.