**Job Description** Citi Analytics & Information Management (AIM) team is a global community that objectively connects and analyzes information to create actionable intelligence for our business leaders. It identifies fact-based opportunities for revenue growth and expense reduction in partnership with the businesses. The role of C13 (Individual Contributor) is a part of AIM Financial Crimes & Fraud Prevention Analytics team based in Bangalore and reporting to the SVP of AIM Financial Crimes & Fraud Prevention Analytics. The KYC/AML Project Manager is a senior-level position responsible for leading Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to lead in the development and management of a dedicated internal KYC (Know Your Client) program at Citi. **Responsibilities:** + Lead AML KYC related projects and is expected to act as a strong partner with our Compliance, Technology, and Operations teams. The project involves verification of client data, performing due diligence checks on clients, reviewing KYC documentation ,performing the KYC risk assessment of the client, liaising with the business/compliance, advising on KYC requirements etc. + Work directly with our USPB KYC Operations to understand the issues that impact their daily lives and be able to effectively communicate with them the impacts of any technology enhancements. + Responsible for verification of client data, verifying KYC documentation of the clients to be adopted/reviewed. Manage new client adoption or periodic review stream to ensure that all requests are approved in accordance with regulatory requirements and the bank’s internal policies. + Responsible for driving business requirements and data mapping initiatives on large, complex projects that can span across the organization. Interface with internal and external teams to provide guidance and subject matter expertise, as needed. Interface with Internal Audit (IA) and external audit to provide input on situations that create risk and legal liabilities for Citi. + Understand how technology systems and applications are integrated and be able to identify inefficiencies and drive improvement. + Needs to have strong communication skills and be comfortable dealing with a wide range of teams from Compliance, Technology, and Operations + Will be expected to create and present updates on projects to large audiences and senior stakeholders. + Has the ability to operate with a limited level of direct supervision. Takes the initiative and does what is required in an ethical manner to find solutions to daily challenges. + Is able to effectively work in a fast paced and very demanding environment. + Can exercise independence of judgement and autonomy. + Acts as SME to senior stakeholders and /or other team members. + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. **Qualifications:** + 12+ plus years of experience working as a Project Manager and/or Business Analyst in KYC. Experience in Pega Client Lifecycle Management or related tools in KYC is mandatory. + Understanding of Control, Compliance, Investigation in banks. Familiarity in AML/KYC regulations and industry guidelines. Skillsets pertaining to transformation, ability to deal with competing priorities and building structure in providing transparency to stakeholders. + Strong KYC skills. Experience working with CDD & EDD KYC records/AML requirements’ system knowledge and quality checking experience. Strong knowledge in KYC data orchestration, client onboarding and maintenance, KYC risk assessment + At least 5 years of KYC operation experience managing a book of work or experience in project managing/ transitioning a KYC book of work. + Comfortable working independently with the ability to take ownership of tasks. Skilled in working on data sets using Excel and Power Point to create views and present data that can help stakeholders assessing risks. + Effective written and spoken communication skills with the ability to manage senior stakeholders and present data insights and emerging risks. + Financial Services experience required. Experience and knowledge of Retail Banking, Wealth, and Credit Cards is preferred. + Has experience of working in waterfall and/or agile methodologies; and/or understanding of technology and/or of the Software Development Lifecycle **Education:** + Bachelor's degree/University degree or equivalent experience required. ------------------------------------------------------ **Job Family Group:** Decision Management ------------------------------------------------------ **Job Family:** Business Analysis ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.