At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. Owens & Minor teammate benefits include: + Medical, dental, and vision insurance, available on first working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement The anticipated hourly range for this position is $22-$25 an hour. The actual compensation offered may vary based on job related factors such as experience, skills, education and location. ESSENTIAL JOB FUNCTIONS: Answer in-bound pharmacy customer calls. Make out-bound calls to patients, healthcare providers, referrals, and insurance carriers. Resolve customer issues including billing and insurance denials with insurance carriers. Establish and maintain patient profiles including lists of medications, insurance, billing, and provider information. Process orders using Enterprise Rx; gather patient demographics and billing information to complete requested orders and to obtain prior authorizations. Assists pharmacists on an as-needed basis; maintaining inventory, stocking pharmacy, preparing and dispensing medication. SUPPLEMENTAL JOB FUNCTIONS: Performs additional duties as directed. **Qualifications** EDUCATION & EXPERIENCE REQUIRED: + High School Diploma + Resident State Pharmacy Technician License + 1-2 years pharmacy technician experience KNOWLEDGE SKILLS & ABILITIES: + Excellent customer service skills + Ability to answer hi-volume in-bound calls via an automated phone system + Ability to make outbound calls to customers and referrals as necessary + Basic knowledge of insurance, pharmacy authorization, and billing + Excellent organizational skills and detail oriented + Proficient in Microsoft Office: Word, Outlook, Excel, PowerPoint + Spanish speaking a plus If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis. Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law. Owens & Minor (O&M) is a global healthcare company providing innovative products and solutions across the continuum of care. Our integrated technology, products, and services empower healthcare providers and manufacturers as they make a difference in the lives of patients every day. O&M is headquartered in Richmond, Virginia and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service, and sales facilities located across the Asia Pacific region, Europe, Latin America and North America. We are proud to service healthcare industry customers in 90 countries where we do business today. **Life at O&M** When you become an Owens & Minor teammate, you’re joining a diverse, vibrant organization with a focus on excellence and integrity. Guided by our shared values—Integrity, Development, Excellence, Accountability, Listening—O&M teammates strive to deliver superior service across the continuum of healthcare. O&M is committed to creating a growth-oriented culture that values each teammate’s perspective and contributions.