**Additional Information** **Job Number** 26210585 **Job Category** Food and Beverage & Culinary **Location** The Westin Mumbai Garden City, Goregaon East, Mumbai, Maharashtra, India, 400063VIEW ON MAP (https://www.google.com/maps?q=The%20Westin%20Mumbai%20Garden%20City%2C%20Goregaon%20East%2C%20Mumbai%2C%20Maharashtra%2C%20India%2C%20400063) **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** The Butler is responsible for delivering exceptional, personalized guest service in line with Marriott International brand standards. This role ensures seamless service operations by maintaining high standards of grooming, professionalism, safety, and service quality across all assigned areas. The Butler actively engages with guests, anticipates their needs, and resolves service issues promptly to enhance overall guest satisfaction. The Butler monitors dining and service areas for seating availability, service flow, cleanliness, safety, and guest well-being, while coordinating with relevant departments to ensure efficient operations. Responsibilities include inventory management, stock requisitions, cash handling (assigned bank), and completion of maintenance work orders as required. The Butler communicates last call procedures at designated closing times and ensures compliance with all operational standards. In support of management, the Butler assists with hiring, training, scheduling, coaching, and performance evaluation of associates, fostering a positive and collaborative work environment. The role requires adherence to all Marriott International policies and procedures, including safety, security, confidentiality, and asset protection. The Butler upholds uniform and personal appearance standards, communicates clearly and professionally, and consistently welcomes and thanks guests with genuine hospitality. The position involves physical activity such as standing or walking for extended periods, handling service equipment and supplies, and performing other reasonable job duties as assigned by management PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 2 years of supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​team, and **become** the best version of you.