Program Manager 4  Bachelors degree in Industrial Engineering, Administration, International business, Finance or similar. - English 90% - Proficiency in Microsoft Office. - Minimum 8 years experience in customer service/program management. - Excellent communication skills, ability to handle a group of direct report employees. - Excellent negotiation skills, ability to talk and negotiate with customers. - Understands shipment process/methods and incoterms. - Manages:      OTD, PPV, ECO, E&O, Quotation Process, Action Logs, Yields, customer request and reports. - Flexibility (able to take calls/meeting out of standard worktime) - Able to handle customer visit/agenda, plant tours.