Summary

Guidewire seeks a Business Technology Consultant for Japan, based in Tokyo. This customer-facing role drives sales success by transforming solution consulting strategy from on-premise to SaaS sales. Key responsibilities engaging with customers to demonstrate Guidewire's insurance software value, and problem-solving approaches.
Candidates would ideally have enterprise pre-sales experience (preferably in the insurance industry), but more importantly some background in customer facing roles, strong presentation skills and a team player eager to learn.

Job Description

職務概要

ガイドワイアのビジネステクノロジーコンサルタントとして、世界有数の保険プラットフォームを活用して保険会社がビジネス目標の達成を支援できるよう、トレーニングと能力開発を受けます。ビジネステクノロジーコンサルタントはお客様と緊密に連携し、お客様のビジネス目標を理解し、ニーズを満たすソリューションを策定します。ソリューションコンサルティングには、ビジネスプロセスの専門知識、傾聴力、技術的な設計における創造性、そして優れたコミュニケーション能力とプレゼンテーション能力が求められます。カスタマーサクセス、営業、開発、サービスの各分野にわたる、献身的なプロフェッショナルで構成される国内外のチームと連携することで、当社の製品とサービスの方向性を決定し、新たなスキルを習得する絶好の機会が得られます。新たな挑戦への準備が整った方は、ガイドワイアのビジネステクノロジーコンサルタントとしてぜひご応募ください！この職務は、日本に拠点を置くソリューションディレクターにレポートします。

主な職務

カスタマーサクセスチームおよび営業チームと連携し、保険ニーズへの対応と継続的な改善のため、Guidewireの保険ソリューションを積極的に推進します。営業サイクル全体を通して、保険ソリューションの機能面およびビジネス面に関する専門家として営業チームをサポートします。お客様のビジネスパートナーおよび窓口としての役割を担います。Guidewireの機能がお客様のより広範なエコシステムにどのように適合するかについて、コンサルティング的なアプローチでプレゼンテーションやホワイトボードセッションを実施します。情報提供や提案（製品セクション）の依頼に対応します。お客様の要件に合わせて詳細な評価とデモンストレーションを実施できるビジネスコンサルティング活動に従事します。追加の研修や社内会議のために、海外出張を行う場合があります。Guidewireでは、好奇心、イノベーション、そしてAIの責任ある活用を重視する文化を育み、チームが新興技術とデータに基づくインサイトを継続的に活用し、生産性と成果を向上できるよう支援しています。

必須スキル：

日本語（会話・書面）が堪能であること社内コミュニケーションに必要な英語力（高いレベル）学ぶ意欲と好奇心AIを理解し、自身の業務に応用できる能力、そしてデータに基づく洞察を活用してイノベーション、生産性、そして継続的な改善を推進できる能力

望ましいスキル：

顧客対応業務（プリセールスが望ましいが、顧客コンサルティングやクライアントサクセス業務も含む）での3年以上の経験保険分野での経験（損害保険が望ましい）（アンダーライター、クレーム担当者、保険ビジネスアナリスト、保険コンサルタント）自分の立場をしっかりと守り、難しい質問にも的確に対応できる、優れたプレゼンテーション能力失敗から学び、同僚と円滑に連携できるチームプレーヤーであることを示すことができること最新のエンタープライズソフトウェア技術に関する一般知識システム構築の技術経験があれば尚可ビジネスプロセスのニーズを理解し、当社のソリューションによってどの要件が満たされるかを概念化できる能力

Role Overview

As a Guidewire Business Technology Consultant, you will be trained and empowered to help insurers leverage the world’s leading insurance platform to drive their business goals. 

Business Technology Consultants work side by side with customers, striving to understand their business objectives and then map our solution to meet their needs. Solution Consulting requires a unique blend of business process expertise, listening skill, technical design creativity, and exceptional communication/presentation skills.

Working with a local and global team of dedicated professionals across Customer Success, Sales, Development and Services you will have a unique opportunity to help shape the direction of our products and services and gain new skills.

If you are ready for a new challenge, join Guidewire as a Business Technology Consultant!

The role will report into the Solution Director, based in Japan.

Key Responsibilities

Working in tandem with the Customer Success and Sales team to actively promote Guidewire's insurance solutions to meet insurance needs and ensure continual improvement.

Supporting the sales team as an authority on the functional and business aspects of our insurance solution throughout the sales cycle 

Serving as a business partner and point-of-contact for customers 

Conducting presentation and whiteboard sessions outlining how Guidewire’s capabilities fit within a customer’s broader ecosystem in a consultative approach 

Responding to requests for information or proposal (product sections) 

Engage in business consulting activities, capable of conducting detailed evaluations and demonstrations tailored to customer requirements.

Undertake some travel overseas for additional training and company meetings 

At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.

Mandatory Skills:

Fluent in Japanese (spoken and written)

Strong English language skills (for internal communication)

Curiosity and passion to learn

Demonstrated ability to embrace AI and apply it to your role as well as use data-driven insights to drive innovation, productivity, and continuous improvement.

Preferred Skills:

3+ years in a customer-facing role (ideally pre-sales, but also client consulting and client success roles)

Experience in the insurance domain, ideally in General insurance. (Underwriter, claims officer, Insurance Business Analyst, Insurance consultant)

Ability to demonstrate that you are a strong presenter who can stand their ground and deal with tough questions.

Show that you are a team player who learns from their mistakes and adjusts to work well with colleagues.

General knowledge of modern enterprise software technologies

Technical experience and configuration of systems is well regarded

Confirmed ability to understand business process needs and to conceptualize which requirements are satisfied through our solutions 

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About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.