Our client, a leading organization in the manufacturing and distribution industry, is seeking a Business Systems Support Specialist, eCommerce to join their team. As a Business Systems Support Specialist eCommerce, you will be part of the Custom Operations support team supporting eCommerce platforms and related systems. The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and a proactive approach to continuous improvement, which will align successfully in the organization. **Job Title:** Business Systems Support Specialist eCommerce **Location:** New Bedford, MA **Pay Range:** **Shift** **:** 8:00 AM – 4:30 PM **What's the Job?** + Implement, integrate, and support AGS, e-Sales, and eCommerce platforms for Custom Operations. + Provide Customer Service training and ongoing support for eCommerce applications such as CyberSource, AX, and Demandware. + Act as the primary point of contact for escalated issues related to Artworks, Dashboard, and e-Sales systems. + Collaborate with IT and cross-functional teams to identify system enhancements and perform testing of new functionalities. + Support continuous improvement initiatives by working closely with Customer Service Managers and Graphics Supervisors. **What's Needed?** + Excellent communication and interpersonal skills to effectively support and train users. + Basic understanding of eCommerce platforms and related systems. + Ability to collaborate with IT and other departments to identify and implement system improvements. + Willingness to learn and adapt to new technologies and processes. + Prior experience in a support or training role is a plus, but not required. **What's in it for me?** + Opportunity to work with a dynamic and innovative team. + Exposure to cutting-edge eCommerce platforms and systems. + Chance to develop your skills in a supportive environment. + Be part of a company committed to continuous improvement and employee growth. + Work in a collaborative and inclusive workplace culture. **Upon completion of waiting period associates are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Supplemental Life Insurance + Short Term Disability Insurance + 401(k) If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.