Transform Data into Action. Enable Smarter Systems.
We are seeking a Business Systems Analyst II to join our IT Business Solutions team, reporting to the Senior Manager of IT Business Solutions. This role is responsible for gathering requirements, coordinating technical design, and implementing solutions that optimize financial and enterprise systems. By collaborating across IS teams, internal corporate departments, vendors, and customers, you will ensure systems support the company’s business objectives and enhance decision-making. This position also provides Tier 2 support and escalates unresolved issues appropriately.
Key Responsibilities
Gather and document detailed requirements to fully define projects
Provide Tier 2 support for all applications and escalate unresolved issues
Collaborate with IT departments and corporate teams to design and implement financial and enterprise systems
Participate in planning and delivering capital projects, enhancements, break/fix requests, and other initiatives
Prepare system flow charts, decision tables, record layouts, screen displays, and report formats
Attend meetings with user departments to identify operational procedures, data input, and reporting requirements
Develop project plans outlining tasks, timeframes, and required resources
Evaluate hardware/software needs, analyze feasibility, and prepare project time/cost estimates
Work with management and system users to identify information needs and support decision-making
Ensure timely and accurate delivery of high-quality solutions
Recommend process improvements and assist in documentation updates
About YouQualifications – What You’ll Bring:
Bachelor’s or Associate’s degree in Computer Science or equivalent work experience
4-6 years of experience as an analyst supporting financial and/or Payroll/HR systems
Proven knowledge of computer systems, applications, development, and testing methodologies
Strong business knowledge with ability to conceptualize and convert processes into computer applications
Excellent interpersonal, verbal, and written communication skills
Ability to work independently and effectively with all levels of the organization
Ability to work under stress and respond quickly to changing priorities
Logical and analytical thinking with strong problem-solving skills
Attention to detail and ability to multi-task and prioritize projects
Knowledge of project management processes and execution
Ability to model business processes and support design of new computer systems
Strong knowledge of clinical systems used in the division
Fluent in English with consistent attendance
PMP Certification Travel availability as requiredPreferred Qualifications (Not Required):
Prior experience in financial or payroll system implementation
We OfferBenefits for All Associates (Full-Time, Part-Time & Per Diem):
• Competitive Pay
• 401(k) with Company Match
• Career Advancement Opportunities
• National & Local Recognition Programs
• Teammate Assistance Fund
Additional Full-Time Benefits:
• Medical, Dental, Vision Insurance
• Mileage Reimbursement or Fleet Vehicle Program
• Generous Paid Time Off + 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance
• Free Continuing Education Units (CEUs)
• Company-paid Life & Long-Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Apply Today — Use your analytical and technical expertise to drive smarter business solutions.
Legalese This is a safety-sensitive positionEmployee must meet minimum requirements to be eligible for benefitsWhere applicable, employee must meet state specific requirementsWe are proud to be an EEO employerWe maintain a drug-free workplace Location Gentiva Our CompanyAt Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.
Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.
Our nationwide reach is powered by a family of trusted brands that include:
Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New BeaconPalliative care: Empatia Palliative Care, Emerald Coast Palliative CareHome health care: Heartland Home HealthAdvanced illness management: Illumia Health
With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.
Related Job TitlesBusiness Systems Analyst, IT Business Solutions, Financial Systems Analyst, Payroll Systems Analyst, HR Systems Analyst, Tier 2 Support, Requirements Gathering, System Implementation, Project Management, Process Improvement, Data Analysis, Workflow Design, Clinical Systems, Enterprise Systems, IT Collaboration, Business Process Modeling
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