Kforce is immediately seeking an experienced Business Systems Analyst in support of our enterprise telecommunications and mass media client based in Maryland Heights, MO. Summary: This role will partner with stakeholders, development teams, and UX/UI researchers to expand and enhance a homegrown enterprise application used across multiple field operations groups. The analyst will play a critical role in gathering requirements, writing user stories, and ensuring alignment between front-end workflows and back-end development, while helping to re-platform applications for broader usability across devices. Responsibilities: * Collaborate with business partners, product owners, and technical teams to elicit, document, and refine business requirements * Develop detailed user stories and acceptance criteria that align front-end workflows with back-end functionality * Partner with UX/UI teams to translate user research and workflow designs into functional specifications * Support solution design discussions by analyzing requirements and providing recommendations * Leverage Jira for backlog management, sprint planning, and tracking deliverables * Engage with field operations teams to understand current manual processes and identify opportunities for system enablement * Contribute to testing and validation activities to ensure solutions meet business and functional needs * Provide subject matter expertise on assigned application areas and act as a liaison between business users and development teams * Assist in preparing polished status updates, documentation, and communications for leadership stakeholders