_We are looking for a_ **_Business Systems Analyst_** _to join our_ **_Reference Data Management_** _squad, supporting our growing suite of reference data tools. The Business System Analyst will play a crucial role in bridging the gap between business needs and technology solutions, focusing on improving operational efficiency and implementing effective systems. This role is hybrid and Manila - based._ _Have the skills and experience for the job? Learn more about it below!_ **Position Responsibilities:** + Analyze systems and processes to identify inefficiencies and areas for improvement. + Act as first triage for business or operations daily issues. Ensure proper handovers are conducted at the close of day as the squad follows a 24-hour clock model. + Work with squad lead and other team members to implement new features and user stories needed in Reference Data Management applications. Focus on Security Master File, Market, Entity, Portfolio, Pricing, and Ratings related data and/or file enhancements. + Create or update documentation in support of our applications. Documents may include detailed specifications, implementation guides, and logging and monitoring documentation. + Participate in Audit and Compliance records gathering and reviews with Audit and Compliance teams. + Coordinate release management tickets and approvals for enhancements or bug fixes. + At times, participate in testing efforts related to our applications. **Required Qualifications:** + Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience) + Must have 3+ experience in System or Business Analyst Role + Familiarity with file transfer, SFTP, ideally CA Workflow Automation tool. + Investments data experience preferred. + Business System Analyst skills to create requirements that engineers can implement. + Hands-on experience with issue triage and resolution for business critical applications; experience in incident / change management is a plus + Able to work in an Agile environment indicating progress and reporting in JIRA. + **_Amenable to work at UP Ayala Technohub (Quezon City)_** + **_Amenable to work on a hybrid set-up (3x a week onsite)_** + **_Amenable to work in any shift schedule assigned (night shift; but flexible depending on business need)_** **Preferred Qualifications:** + Effective English verbal and written communication skills. Should be able to adapt communication style to suit different audiences + Experience with Agile methodologies + Work well independently as well as in team environment as situation dictates + Nice to have: Bloomberg Data Management or Bloomberg, S&P Markit EDM, Jira, SharePoint, Confluence experience. + Nice to have: SQL, Databricks, XML, API experience. **Tools Specific Knowledge:** + CAWLA + Bloomberg Data Management or Bloomberg, + S&P Markit EDM + Jira + SharePoint, + Confluence + SQL + Databricks + XML + API **When you join our team:** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Modalidades de Trabajo** Híbrido