Business Support Analyst
ManpowerGroup
**Wire Investigator**
**02+ Months Contract**
**Providence, RI**
**Pay Range: $25-$26.40/hr**
Our Fortune 500 client (One of the world's largest Banking Companies) in **Providence, RI** Opportunity is looking for hardworking, motivated talent to join their innovative team.
Are you a **Wire Investigator** with a passion for collaborating with multiple teams and an interest in working onsite? Don't wait... apply today!
**Job Description:**
Wire Investigator provides support for activities in Commercial Operations with an emphasis on operational excellence and superior customer service. Operates effectively in a customer-oriented environment and works well in a team environment. The Wire Transfer Investigator must adhere to all internal risk policies as well as all federal and international laws and regulations all while providing exceptional customer service
**Create and resolve Wire and Real Time Payment Investigations received from various sources within the timeline required.**Adhere to all REG E guidelines pertaining to Dodd Frank Wires.**Answer Investigations related phone calls.**Meet internal SLAs, maintain a high diligence, maintain the ability to document clear and detailed comments regarding investigation results.**Resolve findings through independent research, as well as direct interaction with external customers, department colleagues, and business partners with a strong focus on customer satisfaction.
***Competent use of Microsoft Office applications including Excel, PowerPoint, Word, Outlook, and SharePoint.***Able to work through issues and escalate as appropriate.***Strong prioritization and problem-solving skills with the ability to collaborate cross-functionally.***Experience with working in a fast-paced environment.***Excellent verbal and written skills.***Excellent interpersonal and communication skills and the ability to interact with a diversity of professionals and staff members.***Knowledge of Domestic and International Wires Transfers helpful.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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