JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Duties and responsibilities

Provide general overall facility management services including continuous monitoring of office/facilityAct as an interface with client, visitors and guests. Assist Facility Management Team with tactical planning for the facilities team’s goals and objectivesProvide facility specific assistance to the project management team as needed or requested.Properly & effectively administer and maintain all services under the Facility Administrator’s responsibility (see following sections for details)Manage & maintain facility management tasks as assigned.  Ensure appropriate follow up with customers.Seek to continuously improve processes, systems and overall client satisfaction.Assist with budgetary requests, analysis and reportingAssist with researching, analyzing and reporting budget variancesWork with team members to identify and respond to any financial or budgeting related issuesHelp support facility specific cost savings targets to contribute to the account achieving significant savingsAssist management and staff with operational reporting, budgeting, financial systems, purchasing as necessary. Support requests associated with Jones Lang LaSalle Management, Operations and Financial audits

RECEPTION

Handle incoming and outgoing calls, filter for “scam” callers, and route to appropriate employee Take messages if Client employee is unavailable and share message with employeeReceive visitors and inform client that visitor has arrivedGuide visitors on Security Sign-in procedures and issue appropriate Security Passes to visitorsEnsure visitors are offered refreshments while waiting for client.Manage and maintenance the upkeep of the front office/ reception area so that it is presentable at all timesMaintain external conference room booking schedules to maximise efficient use of spaceRedirect packages to Mail Room

 HELPDESK

Receive request / concerns from customers by phone or emailRedirect the request / concern to appropriate facility staff or on-site vendor to handleTrack all necessary details of request / concern in tracker formFollow up with facility staff or on-site vendor to confirm completion of requestSummarize monthly customer request / concern data for sharing with facility managers monthly operations report

PANTRY SUPPLIES

Coordinate and manage Pantry Supplies with third party service provider/vendorsCoordinate and schedue delivery and supply of Pantry SuppliesProvide direction/information to vendors as required ensuring excellent execution of work within client environment with minimal disruption, as needed.Receive and dispatch of work requests to vendorResolve problems associated with Pantry Supplies

OFFICE SUPPLIES

Coordinate and manage Office Supplies with third party service provider/vendorsCoordinate and schedule delivery and supply of Office SuppliesProvide direction/information to vendors as required to ensure excellent coordination/execution of work within client environment with minimal disruption, as needed.Receive and dispatch of work requests to vendorResolve problems associated with Office Supplies

FINANCE

Execute all required financial related work to deliver facility services to Client’s facilityBe administrator for JD Edwards EnterpriseOne (JDE) systemBe administrator for Client’s purchase system for Facility related purchases if requiredAssist with registering new Third Party Vendors in JDE system according to JLL policy and proceduresCreate Purchase Order (PO) requests on behalf of the facility management team for both JDE and Client SystemGoods Receipt (GR) the PO after confirmation of PO requesterReceive, scan and file invoicesEmail scanned invoices to JLL’s Financial Service Center (FSC)Assist FSC with any other financial related matters to ensure that all financial process are completed in a timely mannerAssist local Singapore finance as required to ensure that all financial related matters are closed in a timely mannerMaintain tracker to ensure of all responsible financial process to ensure that all payments are properly documented and completed in a timely mannerEscalate any potential risk of late payment or other financial matter that could impact facility operations to site facility manager as soon as you become aware

Required Qualifications & Experience

Minimum of 2-3 years’ industry experience required in a corporate environment or as a third party service provider. Good organizational and interpersonal skills with a strong customer focus.Proficient in MS Office, and possess strong written, verbal and people skills.Demonstrated intermediate to advanced written communication skills (spelling, grammar and punctuation) and verbal communications skills.Able to work independently with minimal supervision.Prioritize and manage the completion of projects in an efficient and timely manner.Ability to quickly learn how to use any Company required software may be required.

Location:

On-site –Bangkok, THA

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.