Epic Business Specialist II
(Willow Epic/pharmacy application)
(Hybrid role with 3 days being on-site/weekly)
Select Medical is seeking an Epic Business Specialist II to join our team. The Business Specialist II/Analyst will work hand in hand with application coordinators and act as the primary support contact for Epic software. Epic is one of the largest providers of health information technology used to access, organize, store, and share patient medical records. The Business Specialist II/Analyst will be responsible for in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software. In addition, they will be responsible for coordinating all issues that arise with Epic, analyzing business operations, and implementing requested changes to the system.
Business Specialist II/Analysts gain in-depth knowledge of Epic software by attending training at Epic's headquarters in Wisconsin and completing certification projects and tests.
*All certifications, traveling, food and lodging expenses are covered by Select Medical.
Responsibilities Acting as the primary support contact for the application.Coordinating all issues that arise in their application area.Understanding the choices involved in application configuration.Performing in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software.Investigate end users' preferences while making build decisions.Analyzing business operations as they relate to building decisions.Prioritizing and implementing requested changes to the system.Analyzing new functionality in releases to determine how it should be used.Populating databases during the initial system build with assistance from Epic.Coordinating software updates and changes.Reviewing and testing each new release.Collecting information regarding potential system enhancement needs.Preparing details of specifications as needed.Analyzing data conversion needs.Ensuring that data coming across an interface into an Epic application meets the business need.Serving as a liaison between end users, third parties, and Epic implementation staff.Troubleshooting problems and questions from end users. QualificationsRequired:
BS or BA in information systems, business administration, health care, or related field, or equivalent education and experience2+ years of experience in Business Analysis and customer service skillsAnalytical thinking Proven ability to learn custom applicationsCandidate must take EPIC sphinx* (Select will administer)Preferred:
Pharmacy Tech/Pharmaceutical experience Some clinical or EMR (Electronic Medical Records) experienceAble to independently manage and prioritize workload and expectationsAbility to collaborate with the team and business operatorsAbility to overcome initial barriersAbility to effectively multitask and adapt to changing business prioritiesAbility to clearly and effectively communicate changes made to EPICSuperior teamwork, time management, and organizational skillsAdditional Data
Select Medical and its parent company, Select Medical Holdings Corporation (NYSE: SEM), are based in Mechanicsburg, Pennsylvania, and are honored to be recognized as one of America’s Best-In-State (Pennsylvania) Employers 2020 by Forbes.
For more information, visit selectmedical.com or https://youtube.com/SelectMedicalTV. Select Medical strives to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.
An extensive and thorough paid orientation program.Paid Time Off (PTO) and Extended Illness Days (EID).Health, Dental, and Vision Insurance; Life insurance; Prescription coverage.A 401(k) retirement plan with a company match.“Equal Opportunity Employer/including Disabled/Veterans.“