Job Description

The Business Services Representative is responsible for meeting the business service needs of resort guests and visitors.

Participating in the overall operations of the Business Services Center and Package RoomSort, organize, and distribute incoming mail and packages, as well as prepare and process outgoing mail for deliveryPerforms general clerical duties including photocopying, faxing, scanning, and filingPolitely gives consistent, timely and accurate information and finds answers when unsure.  Demonstrates Wynn’s core values when interacting guestsCommunicates in a friendly, respectful and understandable mannerResolve guest complaints within scope of authority; otherwise, refer the matter to managementPerform all other job-related duties as requested

Qualifications

Qualifications:

Prior experience in retail salesPrevious experience with mail/shipping processes. Experience with UPS World Ship; FedEx ship Manager preferred Minimum of two (2) years’ experience in a high-volume hotelHigh school diploma, GED, or equivalentDemonstrated computer skills and proficiency in Microsoft office (Word, Excel, and PowerPoint).Must be 21 years of age or older

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.