Job Summary

Hybrid position located in Dallas, TX

The Business Services Consultant – Enterprise Access is within the Clinic Access Partnerships team and supports enterprise access strategy and initiatives across the Medical Group. This role partners with clinical, operational, and physician leaders to improve scheduling efficiency and throughput and works with team members across the Enterprise Access focus areas of referral management, specialty transformation, capacity management, and digital engagement.

The position uses data and operational insight to support Medical Group strategy and drive measurable improvements in access and practice performance. The role provides recurring access and performance reporting and works closely with market executive leadership to align on strategy, priorities, and execution.

Essential Functions of the Role

Serve as the primary liaison between the Medical Group, clinic operations, and market leadership to ensure adherence to system access policies.
 Partner with stakeholder teams to implement, monitor, and report on key access metrics, including patient lead time, fill rate, realized rate, bump rate, and overall template utilization.
 Support the implementation of Rapid Access Deployment (RAD) to expand timely appointment availability and reduce patient wait times.
 Use data and Excel-based analyses to support operational decision-making and identify opportunities for improvement.
 Support change efforts and provider engagement to increase adoption of access initiatives and operational improvements.
 Ensure all areas of responsibility are aligned with the mission, vision, values, and strategic goals of the organization.
 Attend board meetings and represent the interests of the Medical Group, the organization, and other constituencies.

 

Key Success Factors

Strong interpersonal skills with the ability to work effectively with operational teams, clinic leaders, physicians, and APPs.
 Experience using Epic EMR, including data and reporting.
 Clear and effective written and verbal communication skills, including experience presenting to executive and board-level audiences.
 Strong analytical skills with the ability to translate data into clear operational insights.
 Advanced Excel skills and familiarity with operational reporting and data visualization.
 Ability to manage multiple initiatives and priorities while tracking performance and outcomes.
 Experience supporting change initiatives and engaging stakeholders in a complex healthcare environment.
 Ability to create clear, polished presentations and summaries for executive audiences that translate data and operational findings into actionable next steps.
 

Ability to travel throughout assigned market(s) to attend meetings.

 

 

PREFERRED – Master’s degree in Business or Health Care Administration or a related field

 

 

BENEFITS

Our competitive benefits package includes the following

Immediate eligibility for health and welfare benefits
 401(k) savings plan with dollar-for-dollar match up to 5%
 Tuition Reimbursement
 PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level

 

QUALIFICATIONS

EDUCATION - Bachelor's or 4 years of work experience above the minimum qualificationEXPERIENCE - 5 Years of Experience