Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Role Purpose

This is a commercial role, with activities that include sales reporting & governance.  He/she will work closely with Sales HOD and cross functions in reporting & governance identifying sales reporting requirements, analysis and ensure alignment and integrity with strategic directions of the department 

Job Profile

1- Performance Management:

Development & improvement of Management Dashboard (SMARTS) for key financial and operational KPIs like Revenue, ARPU, Contribution, Gross Adds, Net Adds and Churn to provide insights on business performance & take timely corrective actions to achieve pre-set targetsDevelop automated models to measure sales' productivity and quality (QoS)

2- Reporting & Analysis:

Monitor teams’ progress on numbers and perform deep dive analysis to uncover trends in products requests and commercial needsAutomate and communicate (Daily/Weekly/Monthly) reporting packs to EBU management and corporate executivesEstablish recommendations and execution plans to EBU management to adjust sales numbers and revenue growth to exceed targetsPrepare regular / ad hoc presentations to stakeholdersEnsure compliance with the group reporting guidance (If applicable)Partner with marketing and other concerned teams to drive appropriate commercial & sales reportingRespond to all the inquiries addressed via stakeholdersCommunicate internally/externally in a timely manner all new business-related updates

3- Operational management

Responsible for the day-to-day running of the business channels and analyzing all feedbackGovernance of sales department performance reviews and follow-up on business review actions'Preparation of operational reporting on account manager, account level as solutions penetration, relevancy, SLA tracking, churn, etc….Competencies and Qualifications 1-3 years of Experience in reportingProven experience in the development of reporting and management information that changes business strategyMaintain expertise in internal procedures and systems for Sales force tracking, monitoring and managementTrack record of providing data analysis on customer and commercial business processes that drives fundamental changeExcellent Communication, Negotiations skills and Stakeholders ManagementExcellent Operational SkillsSolid acumen of Financial KPIs, P&LNot a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.