**Req ID:** RQ205240 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** None **Public Trust/Other Required:** None **Job Family:** Business Operations **Skills:** Business Operations,Business Relationships,Emerging Technologies,Innovation **Certifications:** ITIL v3 Foundation | PeopleCert - PeopleCert **Experience:** 15 + years of related experience **US Citizenship Required:** Yes **Job Description:** Business Relationship Manager (Operations Manager) Seize your opportunity to make a personal impact as a Operations Manager supporting a Federal Customer's IT network. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. At GDIT, people are our differentiator. As a Operations Manager you will help ensure today is safe and tomorrow is smarter. The Business Relationship Manager who will be responsible for serving as a liaison to the customer business units ensuring that program provided solutions meet mission owner needs. The customer Business Units have a broad geographical footprint and complex challenges. In addition, a key role will be to provide critical input into IT support strategy. The successful candidate will bring significant customer knowledge and technical experience that will blend together forming an insightful and credible view of the customer. Must be U.S. citizen and possess an active Secret clearance. HOW A OPERATIONS MANAGER WILL MAKE AN IMPACT ● Manages the day-to-day operations of tasks in assigned program area including technical work, staff supervision, financial and business development activities. ● Propose and offer guidance on improved use of technology to improve customer mission objectives, business operations efficiencies, and cost improvements ● Develop partnerships with the customer, internal to the company, and externally and provide clear and concise communication on the application of technology and innovative solutions ● Lead activities to improve customer intimacy and knowledge ● Review emerging technologies, innovations, and trends and evaluate based on customer needs to provide insight for potential adoption ● Provide customer based guidance and direction on all technology and innovation interventions ● Assess functions, limitations, opportunities and challenges of technology based on customer technology and culture WHAT YOU’LL NEED TO SUCCEED: ● 15+ years’ of Federal Customer based experience ● 5+ years of demonstrated experience in the management and operation of large-scale, enterprise IT and telecommunication services ● Demonstrated experience in DoD infrastructure and network operations ● Strong cross-functional, generalist skillset to engage with internal and external partners ● Superior problem-solving and synthesis skills, strong presentation skills and ability to communicate with senior leaders ● Strong analytical skills with confidence distilling data into actionable insights, with comfort in quantitative modelling ● Comfortable facilitating project planning, generating critical insights and delivering effective communication ● Ability to work well in a distributed, multi-cultural fast paced environment ● Strong written and verbal communication skills ● Location: Customer Site ● US Citizenship Required GDIT IS YOUR PLACE: ● 401K with company match ● Comprehensive health and wellness packages ● Internal mobility team dedicated to helping you own your career ● Professional growth opportunities including paid education and certifications ● Cutting-edge technology you can learn from ● Rest and recharge with paid vacation and holidays The likely salary range for this position is $158,100 - $213,900. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Join our Talent Community to stay up to date on our career opportunities and events at https://gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans