Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

We are seeking a Business Relationship Manager (BRM) to act as a strategic bridge between the Chief Information Officer (CIO) and the Country President for the Japan Market. This role ensures that technology goals are closely aligned with evolving business priorities, driving innovation, operational excellence, and measurable business value. The BRM will lead and inspire digital transformation, foster strong executive relationships, and translate business strategies into actionable technology initiatives.

Key ResponsibilitiesServe as the primary liaison between the CIO organisation and Spain Market leadership, ensuring alignment of technology initiatives with business objectives.Build and maintain trusted relationships with senior stakeholders, influencing decisions and fostering collaboration.Translate business strategies into actionable technology roadmaps that deliver measurable outcomes.Drive adoption of CIO technology solutions and champion digital transformation efforts across the market.Oversee the portfolio of technology projects, ensuring timely delivery, budget compliance, and strategic alignment.Establish and monitor KPIs to measure success and proactively manage risks.Lead organisational change initiatives to support new technologies and processes.Act as an advocate for innovation, identifying opportunities to leverage emerging technologies for competitive advantage.

Who You Are

QualificationsStrategic Thinking & Business Acumen – Ability to align IT initiatives with business priorities and anticipate market trends.Relationship Building & Influence – Skilled at fostering trust and collaboration across diverse stakeholder groups.Communication & Negotiation – Exceptional verbal and written communication skills for engaging senior leadership.Change Management – Expertise in guiding organisations through technology-driven transformation.Analytical & Problem-Solving – Ability to assess complex challenges and develop innovative solutions.

RequiredBachelor’s degree in Business, Information Technology, or related field (Master’s preferred).Minimum 7 years’ experience in business relationship management, IT consulting, or similar leadership roles.Proven track record in digital transformation, business process improvement, and enterprise IT environments.Strong portfolio and project management skills. Outstanding communication and stakeholder management abilities.Demonstrated success collaborating with business leaders to implement impactful technology solutions.Fluency in English and Japanese.

DesiredProfessional certifications such as ITIL Foundations, PMP, or BRM Professional Certification.Experience working in multinational or matrix organisations.Familiarity with emerging technologies and digital platforms.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.