Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra-high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Private Banking and Insurance.

We are currently seeking a high calibre professional to join our team as a Business Quality Analyst Lead.

Principal Responsibilities
In this role you will

Test Planning and Preparation: Create detailed test plans, define test cases/scenarios based on business requirements, estimate resources, and identify data/environment needsTest Execution and Reporting: Oversee test case execution, document results, and present test summary reports to stakeholders for transparencyDefect Management: Identify and track defects, manage resolution processes, and collaborate with development teams to ensure high-quality deliverablesTeam Coordination and Mentorship: Lead QA team activities, provide coaching, and mentor junior members to support professional growthProcess Improvement: Continuously refine testing processes, improve efficiency, and implement lessons learned from retrospectivesIndustry Trends and Tools: Stay updated on testing trends, adopt new tools/methodologies, and promote standardized testing practicesCross-Functional Collaboration: Partner with software delivery, marketing, and operational teams to ensure alignment and smooth project executionStakeholder Communication: Deliver project updates, escalate issues, and maintain strong relationships with stakeholders to ensure project success

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra-high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Private Banking and Insurance.

We are currently seeking a high calibre professional to join our team as a Business Quality Analyst Lead.

Principal Responsibilities
In this role you will

Test Planning and Preparation: Create detailed test plans, define test cases/scenarios based on business requirements, estimate resources, and identify data/environment needsTest Execution and Reporting: Oversee test case execution, document results, and present test summary reports to stakeholders for transparencyDefect Management: Identify and track defects, manage resolution processes, and collaborate with development teams to ensure high-quality deliverablesTeam Coordination and Mentorship: Lead QA team activities, provide coaching, and mentor junior members to support professional growthProcess Improvement: Continuously refine testing processes, improve efficiency, and implement lessons learned from retrospectivesIndustry Trends and Tools: Stay updated on testing trends, adopt new tools/methodologies, and promote standardized testing practicesCross-Functional Collaboration: Partner with software delivery, marketing, and operational teams to ensure alignment and smooth project executionStakeholder Communication: Deliver project updates, escalate issues, and maintain strong relationships with stakeholders to ensure project success

To be successful you will need

Industry Experience: Prior experience in the banking or financial industry is preferred, along with a solid understanding of the testing processTechnical and Digital Knowledge: Competent knowledge of digital channels (web and mobile), Agile methodology, and awareness of technology trends and customer experienceAnalytical and Decision-Making Skills: Ability to influence and challenge product requirements, assess the significance of defects and ensure customer needs are metCommunication Skills: Strong written and verbal communication skills to explain complex issues clearly and effectivelyRelationship Management: Strong skills in managing internal and external stakeholders with competing priorities, fostering collaboration and supportTeam Collaboration: A highly collaborative team player who values and respects the roles of others while contributing specialized expertiseSelf-Motivation and Innovation: Enthusiastic, self-motivated, and capable of approaching tasks creatively or implementing new methods to achieve objectivesLanguage and Qualifications: Fluent in English, Cantonese, and Mandarin; ISTQB qualification is desirable but not essential

Opening up a world of opportunity
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

To be successful you will need

Industry Experience: Prior experience in the banking or financial industry is preferred, along with a solid understanding of the testing processTechnical and Digital Knowledge: Competent knowledge of digital channels (web and mobile), Agile methodology, and awareness of technology trends and customer experienceAnalytical and Decision-Making Skills: Ability to influence and challenge product requirements, assess the significance of defects and ensure customer needs are metCommunication Skills: Strong written and verbal communication skills to explain complex issues clearly and effectivelyRelationship Management: Strong skills in managing internal and external stakeholders with competing priorities, fostering collaboration and supportTeam Collaboration: A highly collaborative team player who values and respects the roles of others while contributing specialized expertiseSelf-Motivation and Innovation: Enthusiastic, self-motivated, and capable of approaching tasks creatively or implementing new methods to achieve objectivesLanguage and Qualifications: Fluent in English, Cantonese, and Mandarin; ISTQB qualification is desirable but not essential

Opening up a world of opportunity
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.