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We are currently seeking an experienced professional to join our team in the role of Business QA Lead.

Business: Global Transformation

Principal responsibilities

Responsible for coordination Business Testing with the local countries for changes to the digital channels in public website, Internet Banking, Share dealing, and MobileTo ensure these meet customer expectations both internal and external, ensuring defects are identified before releaseUndertake test preparation for a variety of projects resource estimating, planning, scoping, identifying data and environment requirements.Write and review range of testing documentation.Coordinate testing tasks for specific projects, progress issues and escalate where necessary.Regularly review testing processes in order to identify ways to improve efficiency.Plan and support validation activity for live releases of new services.Coordinate activity of testers on multiple projects and provide support/coachingEstablish close working relationships within WPB Channels TransformationWork collaboratively with software delivery and change delivery, Marketing and operational areasReview test documentation and provide coaching and feedback to colleaguesAdoption and use of testing standards and processesChair and attend project update meetings, deliver project updates and escalate any known issues and concernsAdherence to mandatory objectivesAlignment of activity to departmental governance