Job Description Join the Mosaic Team: Business Process Analyst, IT At Mosaic , we are relentlessly pursuing opportunities that empower people . We are looking for a strategic-minded Business Process Analyst to join our Information Technology team and serve as a vital link between our business goals and operational excellence . If you have a passion for solving complex puzzles, reducing waste, and driving meaningful change through process optimization, we want to hear from you . The Impact You’ll Make As a key leader in driving organizational efficiency, you will act as a strategic partner to our business units . Your work will directly enhance how we support our community by: + Analyzing & Designing: Leading "as-is" analysis and designing "to-be" processes using BPMN standards to align with our strategic goals . + Driving Innovation: Utilizing Lean and Six Sigma methodologies to foster a culture of operational excellence and sustainable change . + Collaborating Across Teams: Partnering with senior stakeholders, IT teams, and developers to ensure technical solutions meet real-world business needs . + Measuring Success: Defining and monitoring KPIs to track the tangible impact of your process improvements . + Empowering Others: Developing training materials and change management strategies to ensure smooth adoption of new systems . Requirements What You Bring to the Table + Experience: At least 3 years in a business process analyst or process improvement role . + Education: A Bachelor's Degree in Business Administration, Information Systems, or a related field . + Technical Savvy: High proficiency in process mapping tools (Visio, Lucidchart, Miro) and a solid understanding of SDLC (Agile/Waterfall) . + Strategic Mindset: Exceptional analytical skills and the ability to translate complex concepts into actionable plans . + Communication Skills: Superior verbal and written skills, with the ability to facilitate workshops and build consensus among diverse stakeholders . + Preferred Certifications: CBAP, Lean, or Six Sigma Green/Black Belt certifications are highly valued . Why Mosaic? You will be part of One Mosaic , a caring community committed to the values of belonging, connection, faithfulness, and grit . Ready to optimize the future? Apply today!