This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
Job Family Definition:
Defines, manages, and evaluates business plans to ensure they are operationally executable against defined strategic objectives. Leads and partners with cross-functional teams to develop plans and execute with and support data-driven models. Prepares comprehensive implementation tactics, including execution plans, follow-up guidelines, assessment, and process and results accountabilities. Ensures that business activities are aligned with stated plans among different stakeholders. Work cross functionally with other business units, create project plans, execute and track, and manage escalations as needed. Be accountable and hold others accountable for results.
Management Level Definition:
The Senior Program Manager for OpsRamp / HPE Bundle Activation owns end-to-end customer activation and onboarding execution for all bundled customers across HPE hardware and OpsRamp SaaS.
This role is responsible for ensuring that customers who purchase bundles activate, onboard, and realize value, by proactively tracking every customer, identifying friction points, and driving resolution across Sales, Delivery, Product, Engineering, and Customer Success.
This is a cross-functional execution role at the intersection of GTM, services delivery, and SaaS onboarding, with direct impact on attach realization, time-to-value, adoption, and expansion.
This role is foundational to turning OpsRamp + HPE bundles from sold products into activated, adopted, and expanding customer relationships.
Responsibilities:
Work cross functionally with service delivery teams and business units to ensure faster
Activation / Onboarding / tracking / issue management, Ownership
Program management and Cross functional execution
Reinforcement of unification of Hardware & SaaS lifecycle
Overall project tracking, including data and accounts tracking
Operational visibility and Reporting and KPIs
Education and Experience Required:
7+ years in program management, operations, deep knowledge of go-to-market, customer onboarding, and services delivery
Strong experience working in complex, matrixed enterprise environments
Background in SaaS, and infrastructure
Excellent project management skills, including leading large, cross-functional initiatives that impact the organization and get results
Strong analytical skills with comfort using dashboards, KPIs, and operational data
Superior business acumen and technical knowledge within area of responsibility.
Excellent verbal and written communication skills, including executive ready communication (written and verbal)
Strong leadership and relationship management skills, including partnering and team building, conflict resolution.
Customer first mentality, customer experience is a plus
Knowledge of HPE services is preferred
Additional Skills:
Accountability, Accountability, Active Learning, Active Listening, Bias, Business Decisions, Business Development, Business Metrics, Business Performance, Business Strategies, Calendar Management, Coaching, Computer Literacy, Creativity, Critical Thinking, Cross-Functional Teamwork, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Leadership, Long Term Planning, Managing Ambiguity, Personal Initiative {+ 5 more}What We Can Offer You:
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Let's Stay Connected:
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
#unitedstatesJob:
Business PlanningJob Level:
Master\"The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
– United States of America: Annual Salary USD 135,500 - 275,000 in California // 119,500 - 275,000 in Texas
The listed salary range reflects base salary. Variable incentives may also be offered.\"
Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.
Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
No Fees Notice & Recruitment Fraud Disclaimer
It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates.
Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.