Charlotte, North Carolina, USA
1 day ago
Business Operations Regional Support Specialist - Spectrum Reach
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Spectrum Reach helps local businesses grow through the best content, insights, products, and people that connect advertisers to their intended audiences across TV, apps, social, and other media platforms.  

The Business Operations Regional Support Specialist plays a key role to Spectrum Reach by ensuring compliance and integrity of our Client accounts, analyzing and mitigating credit risk, and acting as a point of contact for Finance related support to our internal and external partners. 


ESSENTIAL FUNCTIONS OF THE POSITION

Ensures a positive customer experience through the handling of support requests via email, chat and phoneMitigates company risk by analyzing business credit worthiness and managing exposure through the review of customer accountsEnforces company compliance and data integrity through the evaluation and approval of new client contractsSupports related business initiatives

** This position is required to work - 10AM to 7PM  - 2 weeks out of the month ** 


REQUIRED QUALIFICATIONS

Analytical, critical thinking to navigate making informed credit risk decisions and multiple systemsAbility to effectively organize and prioritizeProvide strong customer service to clients and sales teams across the footprintAbility to work collaboratively and independently; highly motivated and detail-orientedAbility to work under pressure and meet deadlinesAbility to demonstrate superb follow throughProficient in Microsoft applications

PREFERRED QUALIFICATIONS

Ability to communicate orally and in writing in a clear, straightforward and professional mannerFamiliarity with the advertising industry

EDUCATION

Bachelor’s degree in Marketing, Communications, Business, or related field or equivalent experience


FGN135 2025-61240 2025

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: SPRCH Business Unit: Spectrum Reach Zip Code: 28203

Who You Are Matters Here

We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
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