Summary:

Ensures revenue cycle optimization by accurately verifying insurance eligibility, capturing insurance data, entering patient demographic information, collecting co-payments, and completing referrals and authorizations in a timely manner. Greets and registers patients, obtains and accurately records patient information through the registration process to ensure proper record for all services received.

Education Minimum:

High School Diploma. Preferred Associate’s Degree in healthcare related area.

Related Experience Preferred:

Two years of experience in a medical office.

Other Knowledge, Skills and Abilities:

Minimum Knowledge of medical terminology. Working knowledge of managed care insurance plans and revenue cycle process. Strong written and verbal communication skills. Excellent customer service skills. Ability to deal with people with diverse backgrounds and educational levels. Strong problem solving skills. Ability to manage high volume phone calls and to remain organized and composed. Ability to work in team-oriented environment. Ability to maintain strict confidentiality with highly sensitive information.

Computer Competency:

Familiarity with standard desktop and windows based computer system, including email, e-learning, intranet and computer navigation. Ability to use other software required to perform essential functions.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.