Business Marketing Manager, Multi-Vendor Services
Philips
**Business Marketing Manager, Multi-Vendor Services**
The Business Marketing Manager in North America Customer Services Marketing centrally manages the multi-vendor customer services portfolio and builds customer relationships to generate insights that improve funnel performance and win rates. They collaborate closely with sales, finance, legal, back-office, services, field marketing, global resources and delivery teams to shape customer offerings and marketing programs that boost satisfaction and drive measurable, profitable revenue growth.
**Your role:**
+ Manage a multi-vendor customer services portfolio covering maintenance, connectivity, education, parts, optimization and related offerings to meet healthcare delivery equipment needs.
+ Gather and analyze market and customer insights across executive, clinical and operational levels to define target segments and inform strategy.
+ Develop and execute marketing plans and sales enablement programs to drive lead generation, funnel velocity, win rates, loyalty, and measurable revenue growth.
+ Centrally create and maintain customer-facing content, quoting tools, pricing/discount guidelines, and service agreements while supporting offer design and portfolio expansion.
+ Collaborate across services marketing, field teams, sales, finance, legal, back-office and global stakeholders to monitor performance, ensure compliance with quality policies, and contribute North America input to global strategy.
**You're the right fit if:**
+ 5+ years in high-technology/healthcare marketing or equivalent experience, and comprehensive knowledge of customer services products, processes, and team interactions.
+ Bachelor's degree in Marketing Technology, Medical Technology, Healthcare, Commercial Services Management or equivalent.
+ Proven track record launching and marketing service/intangible products, developing and executing strategic marketing and business plans, and driving measurable results on time and on budget.
+ Strong project management, analytical/problem-solving, and change leadership skills; self-starter able to set priorities and lead cross-functional teams.
+ Excellent interpersonal and communication abilities, including presentations and global collaboration, with a creative, energetic, results-oriented mindset.
**How we work together**
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This is a field-based role.
**About Philips**
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
+ Learn more about our business (https://www.philips.com/a-w/about.html) .
+ Discover our rich and exciting history (https://www.philips.com/a-w/about/our-history.html) .
+ Learn more about our purpose (https://www.philips.com/a-w/about/environmental-social-governance/our-purpose) .
+ Learn more about our culture. (http://www.careers.philips.com/na/en/our-culture-philips-careers)
**Philips Transparency Details**
The pay range for this position in Nashville, TN is $120,750 to $193,200
The pay range for this position in Cambridge, MA is $135,240 to $216,384
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here (https://www.philipsusbenefits.com/) .
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
**Additional Information**
US work authorization is a precondition of employment. The company **_will not_** consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits **_will not_** be provided for this position. For this position, you must reside in **_or_** within commuting distance to **_Nashville, TN or Cambridge, MA_** .
It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.
Equal Employment and Opportunity Employer/Disabled/Veteran
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