At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Shape Growth and Drive Excellence in a Fast-Paced International Market

International Card Services (ICS) is a leading provider of card issuing solutions, operating across 26 countries and supporting both consumer and business clients. The Nordics region is experiencing rapid growth and presents a dynamic, fast-paced environment with ambitious targets and evolving requirements for compliance and operational control.

About the Opportunity
We are seeking a result driven Business Manager to join our team and support in overseeing ICS operations in the Nordics. This role will work close with the Country Manager (CM), who leads the ICS business, chairs the Country Executive Team (CET), and serves as Legal Representative for all four markets. In this pivotal role, you will work as a trusted advisor and right hand to the CM, helping drive central initiatives, improve efficiency, and increase impact across the organization.

Key Responsibilities 

Lead and support a range of strategic projects and growth initiatives, ensuring effective execution, progress tracking, and timely follow-up. Serve as the principal local liaison with ICS management teams, delivering accurate and prompt input as needed. Prepare compelling presentations for internal and external stakeholders, including Business Unit Reviews, Town Halls, and monthly market newsletters. Build and nurture strong relationships with key collaborators within both local and global operations. Coordinate financial processes, including monthly accruals, invoicing, and planning requests for Finance and Controllership. Collaborate with the executive assistant and other team members to optimize priority setting and time management for the HQ team. Support agenda planning, monitor key activities and deliverables, and coordinate efforts for market communications and engagement initiatives.

Minimum Qualifications

Bachelor’s or master’s degree or equivalent experience. Fluency in Swedish and English, both written and spoken. Strong written and verbal communication skills, with advanced proficiency in Word, Excel, and PowerPoint. Exceptional organizational and project management abilities, able to handle multiple initiatives concurrently. Proven experience in building relationships, influencing collaborators across the organization, and working effectively without formal authority. Solid financial acumen, with the capability to connect strategic drivers to financial outcomes.

Minimum Qualifications

Highly motivated self-starter, capable of working independently and adapting quickly to new challenges. Unquestionable integrity and professionalism, with the ability to manage confidential information appropriately. Demonstrated success in navigating complex organizational structures, delivering results in cross-functional teams. Ability to prioritize and problem-solve efficiently, manage tight deadlines, and adapt to shifting priorities in a dynamic environment. Curious and innovative mindset, open to challenging the status quo. Humble, willing to step in and support wherever needed. Experience in consumer marketing or a related field is a strong advantage.

Join ICS Nordics and help shape the future of card services in one of the most vibrant regions of our global business. If you are passionate about making an impact through leadership, collaboration, and strategic execution, we invite you to apply and grow your career with us.

Non-considerations for sponsorship:  Employment eligibility to work with American Express in Sweden is required as the company will not pursue visa sponsorship for these positions. 

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.