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HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Business Manager – Finance COO (Chief Operating Office) COE (Centre of Excellence) Support

Business: Finance Function

Principal responsibilities

Delivering essential management information on the function’s cost performance as well as projections for the monthly forecast and annual planning cycles. Includes monthly Actuals reporting and month-end readiness activities such as accruals and invoice management, professional fees monitoring and adjustment journal preparation.

Aligning FTE plans to the future organizational shape and impact of the strategic change agenda. This includes headcount/roles monitoring and reporting in support of the regional/functional COO team’s oversight on capacity management and efficiency saves.

Supporting the regional/functional COO in providing management information and data analysis on the function’s cost base, including key statistical data metrics on headcount movements, open positions, diversity, span of control and snapshot survey actions amongst others. This also relates to support for governance and MI packs as required for COO, Head of Finance and CFO committees as required.

Ownership of the implementation of the agreed and optimized cost management structure, including but not limited to cost center management and systems’ structures, and ownership of corrections to OSPD structures and cost re-classifications, if any

Continuously look at ways to simplify the forecast, budgeting and FRP processes that help facilitate a more efficient Group forecasting process. Act as a ‘Catalyst for Change’.

Identification of process improvements and measurable efficiencies through centralization and standardization of processes.

Ownership of regular reporting, delivery service or recharging tasks that are required to ensure expected operations continue as expected.

Anticipate and address issues and concerns from stakeholders, resolve them in an effective manner.

Establish an effective and robust communication channel with multiple stakeholders to ensure timely flow of information and continuous feedback mechanism.

Engage with stakeholders through fact-based conversations, building strong relationships and providing challenge, where appropriate

The role is essential to the improvement of the cohesion of the controllership function across the regions and other Finance areas. The diverse responsibilities spanning across two major areas of robust financial management and proactive organizational support for the function, require that the role holder is highly efficient and conscientious in dealing with both highly confidential and commercially sensitive information with discretion.

Furthermore, there is a global network of functional/regional COOs who will form a virtual team to support change and provide guidance and best practice internally.