The Business Manager serves as the on-the-ground representative of the U.S.
business. The core responsibility of this role is to drive operational efficiency, client success, and business growth. As a strategic partner to leadership, the Business Manager not only oversees client services, new business, territory
management, and operational support but also plays a pivotal role in bridging the U.S. business with the wider Group. This ensures alignment of
strategies, priorities, and performance across markets and strong commercial outcomes.

Key Responsibilities:

Client Services:
• Act as a primary support for client relationship management, ensuring service quality and client satisfaction.
• Coordinate with internal teams to address client needs, resolve issues, and ensure smooth delivery of services.
• Support the Senior Mgt in developing client engagement strategies.

Territory Management:
• Assist in planning, monitoring, and optimizing market territories to ensure
performance targets are met.
• Ensure all necessary permits/licences are acquired to secure
sites/territories to perform sales
• Track territory performance and provide data-driven insights for growth opportunities.
• Ensure alignment of territory strategy with broader market objectives.

Operations & Support:
• Manage day-to-day operational functions, including payroll administration and other business support tools.
• Oversee compliance and operational processes to ensure accuracy and efficiency.
• Support internal workflows, ensuring smooth coordination across functions.

Sales Office Support:
• Provide operational and administrative support to Marketing Companies (MC)
• Assist MCs with compliance, reporting, and performance tracking.
• Facilitate clear communication between MCs and internal departments (local market and Group)

Management Reporting:
• Prepare and deliver regular management reports covering financial, operational, and client metrics.
• Develop dashboards and reporting templates to support data-driven decision-making.
• Ensure timely submission and accuracy of all reports.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.