About the role:
Qatar Airways is pleased to announce an incredibly exciting opportunity to join our Flight Operations Support Services (FOSS) team as a Business Development Specialist to be based in Doha, Qatar.
A new Business Development wing is being established within the Flight Operations Process Excellence team to lead the design, redesign and restructuring of business processes. This initiative aims to drive significant improvements in operational agility and ensure robust monitoring of process-based projects through to completion. These enhancements represent a transformative shift in both business mindset and organizational culture.
As a Business Development Specialist, you will be pivotal in enabling sustainable change by providing consultative support to Business Managers, coaching and guiding them on process improvements and operational excellence. You will promote the adoption and effective use of business processes and contribute to business development by identifying and capitalizing on new opportunities for process improvements, enhancing the organization's competitive edge. You will also facilitate in leading business development and process transformation initiatives, leveraging automation and digital solutions to drive growth and efficiency.
Specific responsibilities for the role include:
Lead cross-functional business initiatives to ensure the successful execution of process excellence projects resulting in department-wide alignment with strategic vision.
Drive change management efforts to support adoption of new processes and practices resulting in successful organizational transformation.
Establish and track key performance indicators (KPIs) to evaluate process improvement and innovation initiatives resulting in measurable success and accountability.
Document core processes across QE & QR Flight Operations, CAMO, and Aircraft Programs by creating detailed maps and business process manuals resulting in standardization and compliance.
Ensure processes are coordinated and communicated to key stakeholders resulting in alignment and clarity across functions.
Help business teams to eliminate unnecessary complexity through optimization, transformation, and automation resulting in better value delivery.
Lead process improvement workshops to generate ideas and solutions resulting in actionable process changes.
Conduct post-implementation reviews to identify improvements resulting in continuous enhancement of processes.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible.