About Hyatt House South Melbourne
Hyatt House South Melbourne is Australia’s first Hyatt House hotel, located in the heart of South Melbourne. Designed for both short- and long-term stays, the hotel offers a contemporary, apartment-style experience that reflects the character of the local neighbourhood.
With 97 modern studios and welcoming shared spaces, Hyatt House South Melbourne creates an environment where guests and colleagues feel at ease. Our approach to hospitality is warm, thoughtful, and personal, supporting a workplace that feels collaborative and considered.
About the role
Reporting to the Director of Sales, the Business Development Manager is responsible for driving corporate and group revenue through strategic business development, account management, and market engagement. This role is ideal for a commercially minded sales professional who enjoys developing new business, managing key accounts, and representing a premium hospitality brand within the local market.
Identify, prospect and convert new corporate, group and extended stay business opportunities.
Build, manage and grow a portfolio of key accounts, ensuring strong client relationships and long-term business retention.
Manage the full sales cycle from lead generation and qualification through to contract negotiation, account onboarding and group management.
Prepare tailored proposals, negotiate commercial agreements and manage contracted accounts.
Conduct hotel site inspections, client presentations and familiarisation visits that showcase Hyatt House South Melbourne.
Represent the hotel at networking events, industry functions, trade shows and local business forums. This role requires occasional travel and attendance at events outside normal business hours.
Contribute to the hotel's annual sales plan, budgeting process and commercial initiatives.
As a leader within Hyatt House South Melbourne, you will also play an important role in fostering a respectful, safe and inclusive workplace. We are looking for someone who leads by example, demonstrates Hyatt's Values in every interaction and contributes to a positive team culture.
What we offer
Wellbeing leave and birthday leave to support balance and time away
Colleague accommodation rates across Hyatt hotels and resorts worldwide
Career development opportunities within the Hyatt House and wider Hyatt network
Access to Employee Assistance Program and wellbeing resources
Discounted staff parking at $12 per day
A complimentary barista-made beverage each workday
Discounted dining at H Bar Market
Complimentary dry cleaning for business attire
Flexible working arrangements, where operationally possible
About Hyatt House South Melbourne
Hyatt House South Melbourne is Australia’s first Hyatt House hotel, located in the heart of South Melbourne. Designed for both short- and long-term stays, the hotel offers a contemporary, apartment-style experience that reflects the character of the local neighbourhood.
With 97 modern studios and welcoming shared spaces, Hyatt House South Melbourne creates an environment where guests and colleagues feel at ease. Our approach to hospitality is warm, thoughtful, and personal, supporting a workplace that feels collaborative and considered.
About the role
Reporting to the Director of Sales, the Business Development Manager is responsible for driving corporate and group revenue through strategic business development, account management, and market engagement. This role is ideal for a commercially minded sales professional who enjoys developing new business, managing key accounts, and representing a premium hospitality brand within the local market.
Identify, prospect and convert new corporate, group and extended stay business opportunities.
Build, manage and grow a portfolio of key accounts, ensuring strong client relationships and long-term business retention.
Manage the full sales cycle from lead generation and qualification through to contract negotiation, account onboarding and group management.
Prepare tailored proposals, negotiate commercial agreements and manage contracted accounts.
Conduct hotel site inspections, client presentations and familiarisation visits that showcase Hyatt House South Melbourne.
Represent the hotel at networking events, industry functions, trade shows and local business forums. This role requires occasional travel and attendance at events outside normal business hours.
Contribute to the hotel's annual sales plan, budgeting process and commercial initiatives.
As a leader within Hyatt House South Melbourne, you will also play an important role in fostering a respectful, safe and inclusive workplace. We are looking for someone who leads by example, demonstrates Hyatt's Values in every interaction and contributes to a positive team culture.
What we offer
Wellbeing leave and birthday leave to support balance and time away
Colleague accommodation rates across Hyatt hotels and resorts worldwide
Career development opportunities within the Hyatt House and wider Hyatt network
Access to Employee Assistance Program and wellbeing resources
Discounted staff parking at $12 per day
A complimentary barista-made beverage each workday
Discounted dining at H Bar Market
Complimentary dry cleaning for business attire
Flexible working arrangements, where operationally possible
About you
To be successful in this role, you will bring the following experience and qualities:
Previous experience in hotel sales, business development or account management within the hospitality industry.
A proven track record of generating new business and achieving revenue targets.
Strong understanding of the corporate, group and extended stay accommodation market.
Excellent networking, presentation and relationship-building skills.
Strong commercial acumen with confidence negotiating rates and commercial agreements.
Highly organised with excellent time management and the ability to manage multiple priorities.
A proactive and self-motivated approach, with the ability to work independently while collaborating across teams.
Full working rights in Australia.
Our Values of Empathy, Wellbeing, Experimentation, Inclusion, Integrity and Respect guide everything we do. We are committed to providing a respectful, safe and inclusive workplace where everyone is treated with dignity and fairness. We value diversity of backgrounds, experiences and perspectives, and encourage applications from people of all backgrounds.
Make our house your home.
To see how our colleagues experience Hyatt, visit #InAHyattWorld or #WorldofHyatt.
About you
To be successful in this role, you will bring the following experience and qualities:
Previous experience in hotel sales, business development or account management within the hospitality industry.
A proven track record of generating new business and achieving revenue targets.
Strong understanding of the corporate, group and extended stay accommodation market.
Excellent networking, presentation and relationship-building skills.
Strong commercial acumen with confidence negotiating rates and commercial agreements.
Highly organised with excellent time management and the ability to manage multiple priorities.
A proactive and self-motivated approach, with the ability to work independently while collaborating across teams.
Full working rights in Australia.
Our Values of Empathy, Wellbeing, Experimentation, Inclusion, Integrity and Respect guide everything we do. We are committed to providing a respectful, safe and inclusive workplace where everyone is treated with dignity and fairness. We value diversity of backgrounds, experiences and perspectives, and encourage applications from people of all backgrounds.
Make our house your home.
To see how our colleagues experience Hyatt, visit #InAHyattWorld or #WorldofHyatt.