Hyatt Centric Melbourne
Hyatt Centric Melbourne is Australia's first Centric hotel, situated in the bustling Melbourne CBD. Offering the perfect location to discover Melbourne's hidden treasures, local attractions, and vibrant music scene.
Featuring 277 luxurious rooms, as well as an indoor pool and gym, the Hyatt Centric Melbourne is a hotel that truly encapsulates the essence of the city. Langlands Restaurant Bar, serves delicious local cuisine and offers stunning 180-degree views of the city from the hotels top floor.
Our mission is to connect our guests to Melbourne's vibrant energy, encouraging exploration and adventure throughout your stay. The thoughtfully designed Hyatt Centric will ensure that you never miss a moment of the lively Melbourne experience.
You are here. Now go anywhere
Business Development Manager at Hyatt Centric Melbourne
As a Business Development Manager, you will be responsible for maximizing total revenue potential for Hyatt Centric Melbourne with a focus on the acquisition of new business and also the retention and development of existing business. Demonstrating a proactive approach to sales whilst also, encouraging effective inter-departmental teamwork. In this role, you will be required to:
· Proactively generate new business opportunities through market engagement, networking, industry events, and strong client relationships
· Deliver revenue growth for MICE, meetings, and groups segments for the hotel
· Manage and grow key accounts, agents, and client relationships to maximise conversion and long-term revenue opportunities
· Partner closely with Revenue Management, Operations, and Hotel leadership teams to optimise pricing, availability, and overall commercial performance
· Ensure fast and high-quality response to all enquiries, including delivery of proposals and contacts within 24 hours
· Identify opportunities to improve conversion, revenue performance, and customer experience through insights, feedback, and market trends
· Represent Hyatt Centric Melbourne in the market at industry events, and trade shows
· Conduct site inspections, and external sales calls
· Plan and undertake entertainment of potentially productive accounts
· Achieve established monthly personal plan targets set in conjunction with the Director of Sales and Marketing
· Assist sales colleagues where required with account management and demonstrating Hyatt’s selling techniques
· Ensure all reports and correspondence are completed accurately and punctually
Hyatt Centric Melbourne
Hyatt Centric Melbourne is Australia's first Centric hotel, situated in the bustling Melbourne CBD. Offering the perfect location to discover Melbourne's hidden treasures, local attractions, and vibrant music scene.
Featuring 277 luxurious rooms, as well as an indoor pool and gym, the Hyatt Centric Melbourne is a hotel that truly encapsulates the essence of the city. Langlands Restaurant Bar, serves delicious local cuisine and offers stunning 180-degree views of the city from the hotels top floor.
Our mission is to connect our guests to Melbourne's vibrant energy, encouraging exploration and adventure throughout your stay. The thoughtfully designed Hyatt Centric will ensure that you never miss a moment of the lively Melbourne experience.
You are here. Now go anywhere
Business Development Manager at Hyatt Centric Melbourne
As a Business Development Manager, you will be responsible for maximizing total revenue potential for Hyatt Centric Melbourne with a focus on the acquisition of new business and also the retention and development of existing business. Demonstrating a proactive approach to sales whilst also, encouraging effective inter-departmental teamwork. In this role, you will be required to:
· Proactively generate new business opportunities through market engagement, networking, industry events, and strong client relationships
· Deliver revenue growth for MICE, meetings, and groups segments for the hotel
· Manage and grow key accounts, agents, and client relationships to maximise conversion and long-term revenue opportunities
· Partner closely with Revenue Management, Operations, and Hotel leadership teams to optimise pricing, availability, and overall commercial performance
· Ensure fast and high-quality response to all enquiries, including delivery of proposals and contacts within 24 hours
· Identify opportunities to improve conversion, revenue performance, and customer experience through insights, feedback, and market trends
· Represent Hyatt Centric Melbourne in the market at industry events, and trade shows
· Conduct site inspections, and external sales calls
· Plan and undertake entertainment of potentially productive accounts
· Achieve established monthly personal plan targets set in conjunction with the Director of Sales and Marketing
· Assist sales colleagues where required with account management and demonstrating Hyatt’s selling techniques
· Ensure all reports and correspondence are completed accurately and punctually
About You:
To be successful in this role you will require the following attributes:
Minimum 3 years’ experience in hotel sales, Business Development, or Conference/Meetings EventsProven experience managing client accounts and driving revenue growthStrong understanding of Meetings Groups/MICE segmentStrong attention to detail, exceptional organisational and time management skillsBring strategic thinking to utilising the Hotel space effectively· Goal driven with proven experience in achieving sales targets, acquiring and retaining business
· Excellent interpersonal and communication skills used to build effective relationships with all stakeholders
Culture Statement:
We Are Team Centric
Team Centric brings together all departments with a “got your back” attitude.
We embrace flexibility and enable adaptability both inside and outside our role and job descriptions.
We encourage each other to be our authentic selves and to create meaningful, personalised experiences for our colleagues and guests.
Each team member plays a vital role in fostering a sense of belonging and purpose at work.
Collaborating together, we promote growth and spark innovation, using our pride to strive toward collective goals and fuelling our passion for what we do.
Our team respects each other's uniqueness, ensuring everyone feels safe, valued, and included.
Hyatt Centric employees enjoy, but are not limited to;
How to apply
ClickAPPLYor contact Tayla Triulcio at tayla.triulcio@hyatt.com for a confidential discussion and to learn more.
Our values of Empathy, Wellbeing, Experimentation, Inclusion, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt
About You:
To be successful in this role you will require the following attributes:
Minimum 3 years’ experience in hotel sales, Business Development, or Conference/Meetings EventsProven experience managing client accounts and driving revenue growthStrong understanding of Meetings Groups/MICE segmentStrong attention to detail, exceptional organisational and time management skillsBring strategic thinking to utilising the Hotel space effectively· Goal driven with proven experience in achieving sales targets, acquiring and retaining business
· Excellent interpersonal and communication skills used to build effective relationships with all stakeholders
Culture Statement:
We Are Team Centric
Team Centric brings together all departments with a “got your back” attitude.
We embrace flexibility and enable adaptability both inside and outside our role and job descriptions.
We encourage each other to be our authentic selves and to create meaningful, personalised experiences for our colleagues and guests.
Each team member plays a vital role in fostering a sense of belonging and purpose at work.
Collaborating together, we promote growth and spark innovation, using our pride to strive toward collective goals and fuelling our passion for what we do.
Our team respects each other's uniqueness, ensuring everyone feels safe, valued, and included.
Hyatt Centric employees enjoy, but are not limited to;
How to apply
ClickAPPLYor contact Tayla Triulcio at tayla.triulcio@hyatt.com for a confidential discussion and to learn more.
Our values of Empathy, Wellbeing, Experimentation, Inclusion, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt