Business Development Manager
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Develop and administer business development plans and processes to generate new/ additional business, maximize profit and grow market share in line with business strategy, financial objectives, Group guidelines and policies
DHL Global Forwarding has an opening for Business Development Manager in Johannesburg, South Africa. Join us in connecting people and improving lives!
In this Business Development Manager Position
Develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction.Respond to customer enquiries/complaints.Manages and sells within a defined portfolio of existing customers and wins lasting business relationship with DGF.Responsible for establishing customer profiles and customer needs.Additional and renewal project business acquired.Revenue potential of existing account portfolio increased and developed to include project offeringDevelop and maintain project solutions for existing and new customers.Highlights to above on observations of market dynamicsHigh level of research for developing opportunities for new project businessMaintain and support interdepartmental relationships.Collaborate with colleagues across the organization to achieve shared goals.Work with Global team on complex project bidsDevelops sales within existing portfolio and Plan/strategize/ activities to achieve target budgets.Responsible for conducting high quality presentation of non-standardized solutions to project customers.Develop target lists of new business within existing portfolio and continuously review and update.Establish and present customized offers to customersPrepare and realize project offerings.Responsible for product targets as defined within existing portfolio.Responsible for budgeted growth in additional business within existing customer portfolio.Ensure Customer commitments are clearly communicated to respective operations – clear business set up process.Maintain pipeline in SalesforcePerform roles and responsibilities in compliance with Company Policies, Procedures and Instructions.Informal influence to enable improvement and change within the organization.Assist Global Bid Team where large projects require commercial and technical solutionsAchieves targets aligned with business goals.Demonstrates structured, efficient work processes and methods.Uses sound judgment, manages risk and anticipates impact on overall business.Accomplishes own tasks whilst in support of corporate goals.Now, here is what we need from you!
Knowledge and experience of business development in the Logistics Industry at largeKnowledge and experience of all modes of transportation within South Africa and neighboring countries is advantageousNew Business Development, Account Management, Selling, Cross-Selling, Persuasion, Customer Value Proposition, Value Added Services, Sales Proposals, Contract Negotiation, Sales Forecasting, Revenue Growth, Change Management, CRM, Entrepreneurship, Marketing, Sales Channels, Salesforce, DPDHL Business Knowledge, Business Processes, Business Strategy, Market Research, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & StorytellingDriving volume growth across all RFR products in close coordination with RFR Country management and Country product heads.Achieve minimum 5 new and/or growth business face 2 face calls per week and recorded in Sales 360Together with Regional Trade Management, drive the focus on trade lanes and countries as per Trade Lane growth plan.Lead RFR pricing activities and ensure pricing efficiency and competitiveness for all road freight related sub-products. Ensure four-eye principle is followed.Drives automation within the Tender management set upOverseeing all large tenders running through the RCC specialists as part of the global RFQ process and ensure efficient execution with all stakeholders, where applicable.5 - 8 years within the transport, logistics or freight forwarding industry (or similar service industry).Experience in business development in the industry with a proven record essential
We offer:
Why join DHL Global Forwarding?
We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:
The largest global network with more than 30,000 passionate employeesThe most efficient processes and fastest response timesThe best solutions and best customer service
Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility
#LI-MEA
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.