AWS Global Services
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.


Would you like to be part of a team focused on helping growing adoption of Amazon Web Services ("AWS") business across the world’s largest multinational organizations? Do you have the business and technical acumen collaborate across multiple business owners to help drive successful IT transformation and cloud adoption? AWS enables customers of all sizes to run their applications on Amazon’s industry-leading cloud computing platform. AWS is growing very rapidly with over one million active customers in over 190 countries.

Cost and operational effectiveness to support the adoption of new cloud technologies is key to accelerating the business and technological benefits of the AWS platform. Amazon has consistently innovated not only in a technological sense but also to meet the evolving needs of large enterprises. The AWS cloud offers customers an alternative consumption model that differs from how businesses have traditionally bought IT by focusing on paying only for what you need. We're looking for a hands-on and motivated self-starter who's passionate about working directly with customers to help organizations adopt new processes, purchasing strategies, and cross-functional collaboration to embrace cloud technologies at scale and to ensure long-term customer success.

As a Business Development Manager you will have the exciting opportunity to support the world’s largest and most complex multinational organizations as they transform their procurement and commercial processes so that they are optimized for the cloud. You will act as a player on optimization conversations and support customers by liaising with their IT Procurement and Finance teams so they can optimize their practices for cloud purchases and access all available cost savings. This will include generating and providing recommendations on how customers can optimize their usage of AWS, working to reengineer internal people and processes, and working with partners to ensure ongoing success. He/she will be experienced at working with large data sets, have a familiarity of IT transformation within large organizations, and importantly liaising directly within the executive suite. He/she will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate for AWS customers to other internal stakeholders.

Collaboration with leadership in WW Business Development, AR, Billing, Legal, Operations and Product teams will be crucial to the effective execution of this role. He/she will drive towards simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate complex topics, both written and verbally, in a clear and easy-to-understand way.


Key job responsibilities
• Become the subject matter expert in cost and commercial related aspects of the customer life-cycle
• Educate AWS largest customers so that they can self-serve and are no longer reliant on “hands-on” support
• Assessing reporting and analytic needs of customers and identifying solution and approach to meet those needs
• Communicate, establish, and measure KPIs to track progress and success of transformation and optimization within customer organizations
• Evangelize cost related trends, themes and best practices with Customers and Partners
• Manage numerous requests concurrently & strategically
• Understand and communicate billing, forecasting, and budgeting best practices.