Job Title: Business Development Executive / Senior Business Development Executive Function: Commercial - Sales RCS Grade: N Reporting To: Manager - Business Development Location: [Specify Location] About Blue Dart Express India Blue Dart Express India, a leader in the logistics and express delivery sector, is part of the DHL Group. We provide reliable, time-sensitive delivery solutions to over 37,000+ locations across the country. Our robust domestic network and unmatched infrastructure position Blue Dart as a critical player in India’s logistics industry. We take pride in innovation, service excellence, and building a high-performance workforce that drives sustainable business growth. Position Overview The Business Development Executive / Senior Business Development Executive is responsible for driving revenue growth within the assigned Area by effectively managing the sales process for all products, including Domestic Priority (DP), International, Retail, Cargo, and E-Retail. The role will also focus on revenue enhancement through channel partners such as Regional Service Providers (RSPs), Consolidators, Franchise Collection Centers (FCCs), and One-Stop Centers (OSCs). The incumbent will play a crucial role in customer acquisition, relationship management, and adherence to company sales policies. Job Purpose This role will focus on managing the end-to-end sales cycle, ensuring customer satisfaction, and driving sustained business development. It requires a highly motivated and target-driven individual with a strong understanding of the logistics and courier industry. Key Responsibilities Sales & Revenue Growth •\tMonitor and drive Area revenue performance to achieve targeted sales growth and profitability. •\tEvaluate the profitability of key accounts and take corrective measures to achieve profit targets. •\tTrack product-wise yields regularly and develop action plans to meet set targets. •\tManage the end-to-end sales process for the Area, ensuring revenue growth for all products. Sales Operations & Compliance •\tEnsure adherence to Standard Operating Procedures (SOPs) among sales teams and channel partners. •\tImplement sales and marketing strategies to enhance market share and profitability. •\tFollow up and ensure closure of product-specific sales leads received from telemarketing or other departments. •\tNegotiate rates and service offerings with customers within set approval limits. •\tMaintain and update prospect details in the Saffire system on a daily basis. •\tAddress and resolve customer service issues in coordination with internal and external stakeholders. •\tProvide insights to the Branch Sales Head regarding modifications to existing product offerings to enhance revenue and profitability. Drive Sales Capability: •\tDrive Sales capability, productivity and adherence to processes via modules •\tAdherence to Sales force and update on Sales KPI Collection & Remittance •\tEnsure achievement of collection targets within the set remittance cycle and Days Sales Outstanding (DSO) benchmarks. People Management •\tGuide and support the sales team to ensure high performance and goal alignment. •\tEnsure optimal staffing levels within the Area sales team. Qualifications Education •\tGraduate degree in Business Administration, Sales, Marketing, or a related field. •\tAn MBA or Postgraduate degree in Sales & Marketing is preferred. Experience •\t1-4 years of experience in sales, business development, or key account management in the logistics, courier, supply chain, or e-commerce industry. •\tExperience in B2B sales, managing channel partners, and driving revenue growth is an added advantage. Technical Skills & Experience Core Technical Skills •\tStrong understanding of sales processes, revenue management, and market expansion strategies. •\tExperience in logistics, courier services, or supply chain management. •\tProficiency in using sales tracking tools like Saffire and Avature. •\tKnowledge of data analytics and business intelligence tools for tracking sales trends and performance. Behavioural Competencies •\tResult-Oriented: Strong drive to achieve sales targets and revenue growth. •\tCustomer-Centric: Ability to develop and maintain strong customer relationships. •\tAnalytical Thinking: Proactive approach to market analysis and business development. •\tNegotiation & Influence: Strong persuasion skills to drive sales and revenue enhancement. Key Performance Indicators (KPIs) S.No\tKey Result Areas (KRAs)\tKey Performance Indicators (KPIs) 1\tGrowth in Area Revenues\t% achievement of product-wise   Achievement of yield targets (Yield per piece) for all products 2\tDrive Market Growth\t% increase in revenues from key industry segments (e.g., Automotive, Life Sciences, etc.) and key accounts 3\tEnsure Timely Collections\tAchievement of Logic Remittance targets   Reduction in outstanding receivables (e.g., 60-day, 90-day, 150-day buckets) 4\tDrive Sales Capability, Productivity, and Process Adherence\tAchievement of Sales KPIs and compliance with SOPs 5\tNew Product Development\tSuccessful implementation of new products in the Area 6\tFoster a Performance-Driven Culture\tTimely adherence to Performance Management System guidelines 7\tDrive Employee Morale and Engagement\tEmployee retention and engagement metrics