Roles & Responsibilities:

Develops, tests, documents, implements and maintains Business Continuity (BC) / Disaster Recovery (DR) planning processes for restoration/recovery of Operational Business Processes and Information Technology (IT) systems in the event of natural/man-made disasters (e.g., earthquakes, fires, power outages, and power surges). Assists internal teams and external clients in all phases of the recovery process. Works with Account Delivery Managers and leadership to enhance disaster recovery effectiveness. Works across functions and teams to ensure appropriate BCP/DR strategies have been designed and implemented.

 

Qualifications:

Core Technical Skills

8 years of experience in Business Impact Analysis (BIA) and Risk Assessment, Disaster Recovery Planning (Familiarity with IT recovery strategies, RTO/RPO concepts) Minimum of 6 years of experience in Crisis Management & Emergency Response planning. Minimum 4 -5 years of experience in Regulatory Compliance which includes knowledge of ISO 22301, ISO27001, SOX, PCI-DSS, and industry-specific regulations Minimum 4-5 years of experience in Testing & Exercising where the resource can design and run tabletop exercises and full-scale drills Minimum 4 -5 years of experience in Documentation in creating and maintaining BCP/DR plans, policies, and procedures Minimum 4 -5 years of experience in IT Knowledge who understand Wintel/UNIX/Linux environments, backup systems, and cloud recovery solutions Minimum 4 – 5 years of experience in Project Management who organizes multi-phase continuity programs and coordinating cross-functional teams

Soft Skills

Strategic thinking and adaptability under pressure. Strong communication and stakeholder management. Analytical and problem-solving skills. Leadership and ability to influence across departments. Attention to detail and proactive mindset.

Preferred Experience

Hands-on experience developing and implementing BCP and DR programs. Leading or participating in mock exercises and IT recovery drills. Exposure to regulatory audits and compliance reporting. Experience in multi-stakeholder environments, ideally in financial services or insurance. Familiarity with vendor management and third-party continuity assessments. Certifications such as CBCP, MBCI, or ISO 22301 Lead Implementer are valuable but practical experience is critical.

 

Work Timings: 6 PM-4 AM IST