Who we are
By joining our project, you will be working on an initiative of the European Commission focused on creating a more efficient, modern and secure customs environment within the European Union. Being part of this initiative set on a 2 years’ timeline, you will have the opportunity to work on topics such as digitalization of customs processes, streamlining customs procedures to facilitate trade and reduce costs, harmonization of customs rules across all EU member states and combating fraud.
This purposeful project will not only give you the opportunity to have an impact on one of the key topics within the European Union, it will also offer you various professional opportunities, let you experience a collaborative environment, using cutting-edge technologies and experiencing diversity in your everyday professional life.
This position will be a critical partner on the Business and Organizational Change & Learning team providing thought leadership, and dedicated to change management and learning strategies and plans to ensure success. The Change Manager will be responsible for overseeing the transition of the managed services from incumbent to a new service provider, ensuring alignment with business constraints and maintaining service continuity throughout the process.
What you'll be doing
Design and execute a comprehensive change management strategy for the provider transition.Coordinate with all stakeholders to ensure seamless service handover.Manage the transition from the existing operational model to the new model, ensuring service continuity.Monitor and report on change progress, risks, and mitigation strategies.Ensure alignment with business constraints and regulatory requirements.Facilitate workshops, meetings, and communication plans to support change adoption.Maintain detailed documentation of change activities, decisions, and outcomes.Support incident and problem management processes during the transition phase.
What you'll bring along
Bachelor’s or Master’s degree in IT, Business Administration, or related field.Minimum 5 years of experience in IT change management or service transition roles.Proven experience in managing provider transitions in complex IT environments.Strong knowledge of ITIL change management processes and EC governance frameworks.Excellent project management skills with experience in multi-vendor coordination.Advanced reporting skills including dashboards, KPIs, and executive summaries.Certifications such as PMP, PRINCE2, or ITIL are highly desirable.Strong leadership and negotiation capabilities.Excellent communication and interpersonal skills.Ability to manage stress and resolve conflicts during high-impact transitions.Proactive and solution-oriented mindset.Excellent command of both spoken and written English Document .style{ width:930px;padding:15px;}.font-text{ font-family: customfaa3f6eee6874329a13ae; font-size: 16px; font-type:ttf; font-style: Medium;}
What’s in it for you
✔ New beginnings can be a challenge. We promise a smooth integration and a supportive mentor
✔ Pick your working style: choose from Remote, Hybrid or Office work opportunities
✔ Early bird or night owl? Our projects have different working hours to suit your needs
✔ Nobody is born an expert. Sharpen your tech skills with our sponsored certifications, trainings and top e-learning platforms
✔ We want you to stay healthy! Enjoy our Private Health Insurance – it’s custom-made for you
✔ A clear mind is a healthy mind. Attend individual coaching sessions or go one step further by joining our accredited Coaching School
✔ Make the most of our epic parties or themed events – they’re lovingly designed for our people and their families
NTT DATA Romania is an equal opportunity employer and considers all applicants regardless to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees.
Not the job for you? Perhaps you have a friend who would be a perfect fit. Send them this link!
What’s in it for you
\tNew beginnings can be a challenge. We promise a smooth integration and a supportive mentor\tPick your working style: choose from Remote, Hybrid or Office work opportunities\tEarly bird or night owl? Our projects have different working hours to suit your needs\tNobody is born an expert. Sharpen your tech skills with our sponsored certifications, trainings and top e-learning platforms\tWe want you to stay healthy! Enjoy our Private Health Insurance – it’s custom-made for you\tA clear mind is a healthy mind. Attend individual coaching sessions or go one step further by joining our accredited Coaching School\tMake the most of our epic parties or themed events – they’re lovingly designed for our people and their families
Your unique talent is what matters. NTT DATA Romania is an equal opportunity employer and considers all applicants regardless to race, color, religion, citizenship, national origin, ethnicity, age, gender, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic.
Document .style{ width:930px;padding:15px;}.font-text{ font-family: customfaa3f6eee6874329a13ae; font-size: 16px; font-type:ttf; font-style: Medium;}
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers and candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties that may try to impersonate NTT DATA recruiters, either in writing or by phone, in an attempt to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will be associated with an @nttdata.com email address. NTT DATA will not use any non-NTT DATA or personal email domains (Gmail, Yahoo, etc.) or personal communication channels (WhatsApp, Facebook etc) at any time during the recruitment process. If you suspect any fraudulent activity, please contact us.#LI-AR2