At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

At U.S. Bank, our Business Banking team helps develop new client relationships and deepen existing relationships through a consultative and holistic approach to solving business needs, while becoming our customers’ most trusted choice. 

The Business Banking East Regional Leader reports to the Head of Business Banking Sales and is responsible for the overall leadership of business banking for the specific region.  This region will encompass Ohio, Indiana, Missouri, Arkansas, Kentucky, Tennessee, and North Carolina. Potential expansion markets to include Georgia, Florida, and other geographies to be determined in the future. This individual is responsible for creating and operationalizing the growth strategies in the business banking segment targeting companies with annual revenue between $2.5MM and $25MM.  This dynamic leader will execute client acquisition, retention, and deepening strategies to generate profitability and manage the overall sales process, setting appropriate metrics for sales management & execution.  The leader will establish an integrated culture of growth and leadership and will foster an integrated approach to client acquisition, retention and engagement. 

Responsibilities

Clearly articulates a vision for business banking in the East Region that is inspiring, compelling, and easily understood by all employees and partners.  Works collaboratively with peers and key stakeholders to ensure the vision is aligned with the vision being articulated across business banking.

Demonstrates executive presence and ability to lead through ambiguity.

Identifies and executes strategies for growing revenue to achieve assigned financial targets and region growth goals.

Partners with stakeholders across functions and across the enterprise to lead and execute strategic initiatives that accelerate revenue, drive operational scale, and improve efficiency for continuous exponential growth. 

Maintains key customer relationships and develops and implements strategies for expanding client base and increasing client centrality.

Drives long-term strategies aimed at maintaining the highest levels of customer satisfaction, and leverages data & analytics to understand systematic drivers of satisfaction.

Ensures teams are aligned on success measures and drives orchestration across channels to anticipate customer satisfaction issues/risks, determine the root cause of problems, and remove barriers.

Responsible for specific production targets and oversees allocation of people and financial resources.

Enables and inspires leaders to the highest standards of execution, driving consistency, problem solving and sound decision making while setting a clear team vision

Actively leads individual direct reports to optimal performance through a commitment to strong coaching routines and excellent coaching techniques; provides direct feedback to leaders while holding them accountable to business targets and people-leader goals

Promotes a culture of ongoing feedback, performance and development discussions and drives excellence in performance coaching among leaders

Creates an environment where all team members can thrive

Builds strong, effective partnerships with colleagues across the enterprise to work together and collaboratively remove roadblocks for success

Celebrates the success of individuals and teams. Recognizes performance and important career milestones. 

Minimum Qualifications

10+ years of experience in financial services or related customer-centric industry

10+ years of proven leadership experience building, motivating, and coaching a successful team of sales leaders

10+ years of strategic planning and effective execution

Strong knowledge of Business Banking credit underwriting policies and procedures

7+ years Business Banking sales experience including lending, portfolio management, and Business banking credit training/experience.

Bachelor’s degree required 

Preferred Qualifications

Previous experience leading high performing teams through culture of excellence

Proven success as a leader of leaders where both direct and indirect influence results in extraordinary outcomes.

Key Skills Requirements

An ability to convey a vision for the future in a compelling manner that galvanizes a team.

Strong strategic leadership skills to influence change, transform culture, and create new expectations.  

Excellent political savvy and business acumen to work in a matrixed environment

Ability and will to work in a team environment, understanding how to navigate the organization to overcome obstacles and achieve business goals; Highly collaborative

Strong interpersonal and influencing skills to effectively motivate, coach and lead team of leaders

Proven ability to delegate tasks while driving results

Results-oriented with strong decision-making skills to effectively identify, prioritize and problem solve

Outstanding verbal and written communication skills

An ability to take on special projects and analyze new situations

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $214,795.00 - $252,700.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.