**Site Governance Management:** + Drive the execution of communication & employee engagement strategy and tracking & reporting of activities and accomplishments + Ensure documentation pertaining to the CSC is accurate and relevant to partners and stakeholders + Maintain Site Budgets for Employee engagement + Maintain Site calendar and activity tracker + Ensure the smooth operation of Business Office activities managing the CSC Site Business Office Communications Analyst + Responsible for managing & owning the site standards for CSC Chennai – in coordination with other workgroup owners & Site Operations team + Responsible for maintaining the advanced status for CSC Chennai, in the CSC Site Standards annual evaluation **Communications:** + Develop an effective Communications Strategy for both internal and external stakeholders. Maintain a comprehensive and regular cycle of communication at site level. + Coordinate site visuals and site collateral materials including newsletters, posters and videos + Maintain Intranet sites and ensure they are relevant and up to date + Creative approach in writing speeches, blogs and other material for the Site Heads **People, Talent Management and Culture:** + Partner with CSC HR and the Site Leadership team on promoting various employee initiatives eg. review site VOE results; create working committees to address people issues at the site; Sponsors site diversity networks and VOE committees. + Coordinate common, efficient and effective new employee onboarding and maintains a site-wide new hire training programs. + Selects and champions site Social Responsibility initiatives. Tracks participation and publicize accomplishments. + Leads focus on employment attrition efforts along with managers and HR. + Coordinate Senior Management visits to the site ensuring accurate representation of the attributes of the CSC. **Community Investment Agenda (External Relationships and Brand Management):** + With the Site Head establish working relationships with local business associations, government agencies, colleges & universities + Partner closely in initiatives with recruitment/grad recruitment + Oversee community engagement + Represent Citi at community events and at member business association meetings + Continually learn and assess global Citi messaging and programs and apply messaging to the site + Coordination of branding activities ensuring compliance with Citi’s brand guidelines **CSC Network:** + Partner with CSC Business Office in execution of Network strategic priorities + Partner with local GPA team in highlighting significant CSC achievements **Qualifications:** + 5-8 years of relevant experience + Advanced Excel expertise including demonstrated capabilities with pivot tables, VLOOKUP’s, and formulas + Experience with databases and information management + Consistently demonstrates clear and concise written and verbal communication skills \#LI-AR1 ------------------------------------------------------ **Job Family Group:** Business Strategy, Management & Administration ------------------------------------------------------ **Job Family:** Business Execution & Administration ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.